At a Glance
- Tasks: Lead a team to create magical moments for new and expectant parents.
- Company: Join the UK's largest specialist baby and nursery retailer, Mamas & Papas.
- Benefits: Enjoy job security, creative freedom, and opportunities for growth.
- Other info: Be part of an exciting new partnership with Marks & Spencer.
- Why this job: Make a real impact in a vibrant community while managing your own store.
- Qualifications: Experience in retail management or customer service with a passion for creating experiences.
The predicted salary is between 30000 - 40000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map. Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own, with freedom & job security.
At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores and now a NEW partnership with Marks & Spencers (M&S).
We’re therefore looking to recruit a Concession Store Manager for our Mamas & Papas concession store in Westwood Cross within M&S, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Broadstairs & surrounding areas.
These mini stores are perfect for an Assistant Manager or Deputy Manager from a true customer experience perspective looking to take that step up into running their own store & team, their way. Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.
Concession Store Manager (Mamas & Papas at M&S) in Broadstairs employer: Mamas & Papas
At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a vibrant work culture that encourages creativity and innovation. As the UK's largest specialist baby and nursery products retailer, we provide our employees with unique opportunities for growth and development, especially in our new concession store at M&S in Westwood Cross. Join us to lead a passionate team, make a meaningful impact in the community, and enjoy job security in a thriving business that values your ideas and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at M&S) in Broadstairs
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mamas & Papas' products and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly understands what they stand for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and help you tailor your approach.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've created magical moments for customers or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Mamas & Papas family. Let’s get you that dream job!
We think you need these skills to ace Concession Store Manager (Mamas & Papas at M&S) in Broadstairs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating magical moments shine through. We want to see how much you care about customer experience and how you can bring that passion to our team.
Be Proactive:Don’t just list your previous roles; tell us how you’ve gone above and beyond in those positions. We love candidates who can think outside the box and bring fresh ideas to the table, so share any innovative approaches you've taken in past jobs.
Tailor Your Application:Make sure to customise your application to fit the Concession Store Manager role. Highlight relevant experiences and skills that align with what we’re looking for, especially in leading and inspiring a team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas
✨Know Your Brand
Before the interview, dive deep into Mamas & Papas' values and products. Understand what makes them the No.1 brand in baby and nursery products. This knowledge will help you connect your experience with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you motivated others or improved customer experiences, as this will demonstrate your capability to create those 'magical moments' for customers.
✨Be Proactive and Innovative
Mamas & Papas encourages creativity and new ideas. Come to the interview with a few suggestions on how you could enhance the store's customer experience or marketing strategies. This shows that you're not just looking to fill a role but are excited about making a real impact.
✨Connect with the Community
Since the role involves serving new and expectant parents, think about how you can engage with the local community. Be ready to discuss any previous experiences you've had in community engagement or how you would approach building relationships with customers in Broadstairs and surrounding areas.
