At a Glance
- Tasks: Assist in running the store and lead a passionate team to achieve goals.
- Company: Mamas & Papas, a caring brand dedicated to supporting new parents.
- Benefits: 33 days holiday, discounts, bonuses, and supportive family policies.
- Other info: Work in a supportive environment with great career development opportunities.
- Why this job: Join a team that values inclusivity and makes magical moments for families.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We’re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we’re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow creates magical moments they’ll cherish.
As Deputy Store Manager within Mamas & Papas, you will assist the Store Manager in the day‑to‑day running of the store, store experience and achieving store KPIs. You will manage a team of Supervisors and Sales Assistants, motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
We’re a business that cares, so here's a great bunch of people to work with too.
Deputy Store Manager in Banbury employer: Mamas & Papas
Mamas & Papas is an exceptional employer that prioritises the well-being and development of its employees while fostering a warm and inclusive work culture. Located in the vibrant M&SGateway Retail Park in Banbury, our team enjoys generous benefits such as up to 40 days of holiday, significant discounts, and comprehensive support for family-related needs, all within a community-focused environment dedicated to creating magical moments for new parents.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager in Banbury
✨Tip Number 1
Get to know the company culture! Mamas & Papas is all about creating magical moments for parents, so show us you understand that. Research their values and think about how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Prepare for situational questions! As a Deputy Store Manager, you'll need to demonstrate your leadership skills. Think of examples from your past where you've motivated a team or handled a challenging situation. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows us you're enthusiastic about the role and helps keep you top of mind as we make our decision.
We think you need these skills to ace Deputy Store Manager in Banbury
Some tips for your application 🫡
Show Your Passion for Parenting:When writing your application, let your love for helping parents shine through. Share any personal experiences or insights that connect you to the role at Mamas & Papas. We want to see how you can relate to our customers and their magical journey.
Highlight Your Leadership Skills:As a Deputy Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated or inspired others, and how you can bring that energy to our store. We’re all about teamwork here!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates show they’ve done their homework on us and the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Mamas & Papas family right from the start!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, dive deep into Mamas & Papas' mission and values. Understand their commitment to customer experience and inclusivity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you inspired others or improved team performance, as this will demonstrate your capability to lead by example.
✨Prepare for Customer-Centric Scenarios
Expect questions about handling customer interactions and creating memorable experiences. Think of times when you went above and beyond for a customer or resolved a challenging situation. This will highlight your customer-first mindset, which is crucial for Mamas & Papas.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the store's community initiatives or how they support employee development. This shows your enthusiasm for the role and your desire to contribute positively to the team and the brand.
