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- Tasks: Create magical moments for customers by providing exceptional service and product knowledge.
- Company: Join the award-winning Mamas & Papas team in a supportive and inclusive environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Retail or customer service experience with a passion for helping others.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
Our store teams are the warm arm of reassurance, the friendly face that offers incredible product insight, product knowledge and trust. Whether it is our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or helping guide our customers along their unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby‑changing table or outfit for a baby’s first birthday is a magical moment they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT teams are our ambassadors of these magical moments, the heart of our business. At Mamas & Papas we are expanding our own family through continued growth by looking for amazing SALES ASSISTANT(S) based at our beautiful Mamas & Papas Watford Store. This Sales Consultant / Sales Assistant vacancy covers 8 hours per week, across 2 days – Saturday 2-6 and Sunday 1-5. Apply to chat through what shift pattern works best for you.
If you come from a retail, sales or customer service background and love putting a smile on a customer’s face, leaving them with magical moments they'll never forget, we’d love to hear from you.
Benefits on offer:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations – holidays, travel, restaurants, gifts & services through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family‑related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive foster care & carers leave offering
- Support for loss and bereavement
- A menopause‑friendly employer
- Employee recognition and appreciation schemes
At Mamas & Papas, we’re a business for the future and help to welcome a new generation of children into a sustainable world. Visit our website to view our "For the Future" commitment.
Retail Sales Assistant (14mth FTC) in Watford employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant (14mth FTC) in Watford
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for customers will help you connect during your chat.
✨Tip Number 2
Show off your personality! Retail is all about making connections, so let your friendly side shine through. Share stories that highlight your customer service skills and how you've made someone's day better.
✨Tip Number 3
Prepare some questions! Asking thoughtful questions about the role or the team shows you're genuinely interested. It’s a great way to demonstrate your enthusiasm for being part of the Mamas & Papas family.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you’re keen on joining us. Don’t forget to tailor your application to highlight your retail experience and passion for customer service!
We think you need these skills to ace Retail Sales Assistant (14mth FTC) in Watford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. Remember, we’re looking for those who can create magical moments for our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention any specific skills that align with what we’re looking for. A personalised CV shows us you’re genuinely interested!
Keep It Concise: We love a good read, but keep your application concise and to the point. Aim for clarity and make sure every word counts. A well-structured application makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy – just download your CV and fill out our short application form. We can’t wait to hear from you and start this exciting journey together!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and commitment to customer experience. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to create magical moments for customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your passion for customer service and your fit for the role.
✨Practice Common Interview Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the brand's image. A polished appearance shows that you take the opportunity seriously and are ready to represent Mamas & Papas with pride.