Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise online sales and enhance customer experience across our digital platforms.
- Company: Join Mamas & Papas, a caring brand dedicated to supporting new parents.
- Benefits: 33 days holiday, company bonuses, staff discounts, and flexible working options.
- Why this job: Make a real impact in the parenting community while driving online growth.
- Qualifications: Ecommerce trading or merchandise experience with a focus on customer-first strategies.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our Digital / Ecommerce team are the heart & soul of our incredible mamasandpapas.com site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services. Our Digital Team’s focus is to make sure that whether buying that first pram, baby changing table, cot, or even just picking up a cute little baby grow, whatever it may be, a magical, memorable & seamless online buying experience every time our customers come to our website or App as part of their own amazing and unique parenting journeys.
Through continued growth (both UK & Internationally), and our continued passion for parenting and delivering on Our Purpose, we are recruiting a SeniorOnline Trading Manager/ Senior Ecommerce Trading Manager / Senior Digital Trading Manager to join this forward thinking, innovative Digital Department within Mamas & Papas.
This exciting and key opportunity is responsible for maximising online sales, conversion and profit across mamasandpapas.com/ie, App and other international websites in offering effective and seamless execution of our retail trade calendar, ensuring that the online buying proposition is commercial, customer focused, and merchandised to best in class.
Key elements of this Online Trading Manager being;
- Own and drive core KPIs, communicating success and challenges to the wider business whilst taking action to improve performance (CVR, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.)
- Accountable for and supportive of the rest of the business in driving targeting YoY sales and profit growth.
- Responsible for managing on-site product availability and lifecycle, working closely with buying & merchandise to maximise performance.
- Monitor the ecommerce landscape and online competitors, identifying category trends and online growth opportunities.
- Evaluate, plan and optimise online merchandising around marketing campaigns, promotional activity, seasonality and changing external factors to maximize sales and profitability.
- Using analytics and our in-house reporting tool to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy.
- Ensuring the websites are kept up to date with; correct offers, correct gift offers, update banners, new in products/brands, regularly update category pages to drive continued sales growth
- Drive commercial performance of the Mamas & Papas app.
- Support and drive international sales through partner websites,
- Inspire, develop and manage a small team within online trade & content.
To Apply, Do you come from an Ecommerce Trading or Merchandise background, with a proven track record of creatively and proactively growing online sales and profitability through key online trade strategies? Do you put the customer first in your decision making processes? Would you like to work for a business where the work and action you make offers incredible insight and support to an amazing community of new and expectant parents? A role and working environment where you can really make a difference. Then if so, simply take those amazing first steps and APPLY.
Vacancy is active and open till filled, so closing date may end up being sooner. Therefore, don’t hesitate to apply today, so you don’t miss out.
We\’re a business that cares. Here\’s just some of our benefits on offer;
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Oh, and a great bunch of people to work with too.
We also operate at Head Office:
- Hybrid flexi working of 3 days in the office.
- Flexi-time schemes based around core working hours whether in the office, or working from home
- Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.
NB: All benefits subject to individual schemes criteria & terms
#J-18808-Ljbffr
Senior Ecommerce Trading Manager employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Trading Manager
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at Mamas & Papas. A friendly chat can open doors and give you insider info that could help your application stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in ecommerce trading. This will give you a chance to demonstrate how you can drive sales and improve performance.
✨Tip Number 3
Be ready for the interview! Research Mamas & Papas thoroughly, understand their products, and think about how you can contribute to their mission. Tailor your answers to reflect their values and goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Mamas & Papas family.
We think you need these skills to ace Senior Ecommerce Trading Manager
Some tips for your application 🫡
Show Your Passion for Ecommerce: When writing your application, let us see your enthusiasm for ecommerce! Share specific examples of how you've driven online sales and improved customer experiences in your previous roles. We love candidates who are genuinely excited about making a difference in the digital space.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in ecommerce trading and merchandise, and don’t forget to mention any key performance indicators (KPIs) you’ve successfully managed. This helps us see how you can contribute to our team right from the start!
Be Data-Driven: We’re all about using data to drive decisions, so make sure to include any analytics tools or reporting methods you’ve used in your past roles. Show us how you’ve leveraged data to optimise sales and improve performance – it’s a big part of what we do here at Mamas & Papas!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our amazing team at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas Limited
✨Know Your KPIs
Familiarise yourself with key performance indicators like conversion rates, bounce rates, and average order value. Be ready to discuss how you've driven these metrics in your previous roles and share specific examples of strategies that worked.
✨Showcase Your Customer Focus
Prepare to demonstrate how you prioritise the customer experience in your decision-making. Think of instances where you've improved online shopping journeys or addressed customer pain points, and be ready to share those stories.
✨Stay Ahead of the Competition
Research Mamas & Papas' competitors and current ecommerce trends. Bring insights on what they’re doing well and how you can leverage that knowledge to enhance Mamas & Papas’ online presence and sales.
✨Team Leadership Examples
As a Senior Ecommerce Trading Manager, you'll likely lead a team. Prepare examples of how you've inspired and developed teams in the past, focusing on collaboration and achieving common goals in a fast-paced environment.
