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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for customers.
- Company: Join the award-winning Mamas & Papas family in Leicester.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be the heart of a business that celebrates new beginnings and inclusivity.
- Qualifications: Retail supervisory experience and a passion for customer service.
- Other info: Work with a fantastic team and grow your career in a dynamic setting.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Mamas & Papas at NEXT
Bath House Lane,
Unit MSU8,
High Cross,
Leicester
LE1 4SA
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Leicester store , leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 16 hours per week, across 4 days, including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
…To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
*****
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We\’re a Business that cares, so here\’s just some of our Benefits on offer:
33 days holiday, increasing up to 40 with service.
Buy & Sell holiday schemes
Company Bonus Schemes
Employer pension contribution from day 1 enrolment.
Significant staff discounts for family & friends from our shops & online
Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
Subsidised health & critical illness cover and insurances
Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
Supportive Foster Care & Carers Leave offering
Support for Loss and Bereavement
A Menopause Friendly Employer
Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week – \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Mamas & Papas' website. Familiarise yourself with their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers daily. Think of examples from your past experiences where you've made someone's day or resolved a tricky situation. These stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you walk into the interview, you want to look professional yet approachable. Choose an outfit that reflects the brand's vibe while still making you feel confident. First impressions matter, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Mamas & Papas team!
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating those magical moments for our customers!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail supervision or team leadership. We love seeing how you've led teams and made a difference in previous roles, so don’t hold back!
Keep It Concise: We appreciate a clear and concise application. Stick to the point and make sure every word counts. Remember, we’re looking for someone who can communicate effectively with both customers and the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and helps us keep everything organised. Plus, it shows you’re serious about joining our Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas' products and values. Understand their commitment to creating magical moments for families and how they support diversity and inclusion. This knowledge will help you connect with the interviewers and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Store Supervisor, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or improved customer satisfaction. Highlight how you can inspire and motivate others to create those unforgettable shopping experiences.
✨Emphasise Customer Experience
Mamas & Papas is all about providing incredible customer experiences. Be ready to discuss how you would ensure customers leave with smiles on their faces. Think of specific strategies you’ve used in the past to enhance customer interactions and make their shopping journey memorable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the store's goals, team dynamics, or how they measure success in customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.