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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for customers.
- Company: Join the award-winning Mamas & Papas family.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail experience and a passion for customer service.
- Other info: Flexible hours with opportunities for career growth in a diverse workplace.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Hayes store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 20 hours per week, across 4 days, shifts being
- Monday 4-9
- Friday 4-9
- Saturday 10-3
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
We’re a great bunch of people to work with too.
(NB: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 – Retail Week – \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Mamas & Papas' website. Familiarise yourself with their values and products so you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail supervisors, like how you’d handle a difficult customer or lead a team. This will help you feel more confident when it’s your turn.
✨Tip Number 3
Show your personality! Mamas & Papas is all about creating magical moments, so let your enthusiasm shine through. Share stories from your past experiences that highlight your ability to connect with customers and lead a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to express why you’d be a great fit for the team.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating those magical moments for our customers!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail supervision or team leadership. We love seeing how you've led teams and made a difference in previous roles, so don’t hold back!
Keep It Concise: We appreciate clarity! Keep your application straightforward and to the point. A well-structured application helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. We can’t wait to hear from you and hopefully welcome you to our Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to really understand Mamas & Papas. Familiarise yourself with their products, values, and the magical moments they create for customers. This knowledge will not only impress the interviewers but also help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples of how you've successfully led teams in the past, whether through motivating staff or resolving conflicts. Highlighting your ability to inspire and support others will demonstrate that you're the right fit for this role.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable experiences for customers. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous roles. Share specific stories that showcase your commitment to making shopping a magical experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or how they measure success in customer experience. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.