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- Tasks: Lead a team to create magical shopping experiences for customers.
- Company: Join Mamas & Papas, a celebrated brand in baby products and customer service.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a friendly team making memorable moments for families.
- Qualifications: Retail supervisory experience and a passion for customer satisfaction are essential.
- Other info: Flexible shifts available; apply quickly with a simple CV submission.
The predicted salary is between 24000 - 36000 £ per year.
Our store teams are the warm arm of reassurance and the friendly face that offers incredible product insight, product knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers along their own unique parent journey, our amazing store teams ensure that buying items like a pram, cot, baby changing table, or outfit for a special occasion creates magical moments to cherish forever.
Our SUPERVISORS are ambassadors of these magical moments and are at the heart of our award-winning business. Here at Mamas & Papas, we are expanding our family and seeking an exceptional SUPERVISOR to join our beautiful Mamas & Papas Shrewsbury store. You will lead a small team of Sales Consultants, working closely with the Store Manager and management team to achieve store results and deliver an outstanding customer experience. This Store Supervisor position is for 20 hours per week, spread across 4 days, including either Saturdays, Sundays, or both. (Apply to discuss shifts that work best for you.)
If you come from a retail supervisory or senior sales assistant background and love making customers smile, creating memorable moments, leading by example, and supporting your team, we would love to hear from you.
To apply for this exciting SUPERVISOR role, please download your CV and complete our short Mamas & Papas application form (takes 2 minutes). No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar, nor any associated terms and conditions.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences, celebrating diversity in all its forms through our campaigns and actions. We believe in the power of inclusivity to help us all progress in life.
We care about our team, and here are some of the benefits we offer:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1
- Significant staff discounts for family & friends
- Ongoing offers & discounts across various external organizations
- Subsidised health & critical illness cover
- Supportive family-related leave policies
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- Menopause Friendly Employer
- Employee Recognition & Appreciation Schemes
We aim to create a sustainable future and welcome a new generation of children into the world. To learn more about our initiatives, visit our website and view our 'For the Future' commitment. And of course, you'll be working with a fantastic team!
We are proud finalists for 2024 - Retail Week's 'Happiest Retailer to Work For'.
Retail Store Supervisor employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings and the magical moments they create for customers will help you connect better during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your customer service expertise by sharing specific instances where you went above and beyond for a customer. This will illustrate your commitment to creating memorable experiences, which is key for this role.
✨Tip Number 4
Research the latest trends in retail and customer experience, especially in the baby products sector. Being knowledgeable about current market trends can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Retail Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision or senior sales roles. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the Store Supervisor role.
Complete the Application Form: Take the time to fill out the Mamas & Papas application form thoroughly. This is a quick process, but ensure you provide accurate information that reflects your skills and experiences related to the job.
Showcase Your Passion: In your application, express your enthusiasm for working in retail and your commitment to creating magical moments for customers. Mention any specific experiences that demonstrate your passion for customer service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and application form. Check for any spelling or grammatical errors, as a polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Store Supervisor, your role revolves around creating memorable experiences for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
You'll be leading a team of Sales Consultants, so it's crucial to showcase your leadership abilities. Discuss your experience in motivating teams, resolving conflicts, and fostering a positive work environment.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being knowledgeable about their offerings will not only impress the interviewers but also show your genuine interest in the company and its mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios from your past experiences where you successfully managed difficult customer interactions or team dynamics.