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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a caring and inclusive retailer dedicated to families.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the heart of our award-winning business and make unforgettable moments for customers.
- Qualifications: Retail supervisory experience and a passion for customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, creates magical moments they’ll cherish forever.
Role of Store Supervisor
Our SUPERVISORS are ambassadors of these magical moments, and the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas White City store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience. This Store Supervisor opportunity covers 30 hours per week, including either Saturdays, Sundays, or both. If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, can lead a team by example & support, then we’d love to hear from you.
We are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Retail Store Supervisor (14mth FTC) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor (14mth FTC)
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Show us you’re not just another candidate but someone who genuinely cares about creating magical moments for customers.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and showcase your ability to create a warm, welcoming environment.
✨Tip Number 3
Bring your passion for retail to the table! Share stories from your previous roles that highlight your experience in customer service and team leadership. We want to see how you can contribute to our award-winning business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Mamas & Papas family!
We think you need these skills to ace Retail Store Supervisor (14mth FTC)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for retail and customer service shine through. We want to see how you can create those magical moments for our customers, so share any relevant experiences that highlight your enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight your supervisory experience and any achievements in previous roles that demonstrate your ability to lead a team and enhance customer experiences. We love seeing how you can fit into our family!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know who you are beyond your work experience. Share a bit about yourself and what makes you unique – it helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Mamas & Papas thoroughly. Understand their products, values, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can inspire and motivate others to create those magical moments for customers.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable experiences for parents and their little ones. Be ready to discuss how you would enhance customer interactions in-store. Think of specific strategies or ideas that could elevate the shopping experience and make it more personal.
✨Be Yourself and Share Your Passion
Let your personality shine through during the interview. Mamas & Papas values authenticity and a warm approach. Share your passion for retail and helping customers, especially in the context of parenting products. This will help you connect with the interviewers on a personal level.