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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a positive impact on families.
- Qualifications: Retail supervisor experience and a passion for customer service are essential.
- Other info: Flexible shifts available; apply quickly for this exciting opportunity!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Mamas & Papas at NEXT
131 Marshall Lake Rd,
Shirley Street,
Solihull
Birmingham
B90 4RB
Overview
Our store teams are that warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s first birthday, whatever it may be, magical moments they\’ll cherish forever.
The role of Store Supervisor
Our SUPERVISORS are our ambassadors of these magical moments, and the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Solihull store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covers 20 hours per week, across 3-4 days per week, including either Saturdays, Sundays, or both. (Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer\’s face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
To apply
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
Commitment to diversity
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
…
We\’re Award Winning!!
FINALISTS: 2024 – Retail Week \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings, especially around baby products and customer experiences, will help you engage confidently during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in a retail environment. Highlight specific instances where you improved customer satisfaction or team performance to demonstrate your capability as a Store Supervisor.
✨Tip Number 3
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the role.
✨Tip Number 4
Prepare thoughtful questions about the store's operations and customer engagement strategies. This shows your genuine interest in the role and helps you stand out as a proactive candidate who is eager to contribute to the team.
We think you need these skills to ace Retail Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Retail Store Supervisor at Mamas & Papas. Tailor your application to highlight relevant experience in retail supervision or customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, particularly any supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team and enhance customer experiences.
Write a Personalised Cover Letter: Include a cover letter that reflects your passion for retail and your understanding of Mamas & Papas' mission. Mention specific examples of how you have created memorable customer experiences in the past and how you can contribute to their team.
Follow Application Instructions: Make sure to follow the application instructions provided by Mamas & Papas. Download the application form from their website, fill it out completely, and submit it along with your CV. Double-check for any errors before sending it off.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Experience
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've previously enhanced customer experiences and how you plan to do the same at Mamas & Papas.
✨Demonstrate Leadership Skills
You'll be leading a team of Sales Consultants, so it's crucial to showcase your leadership abilities. Discuss your experience in managing teams, resolving conflicts, and motivating others to achieve store goals.
✨Know the Product Range
Familiarise yourself with Mamas & Papas' product offerings, especially those related to parenting essentials. Being knowledgeable about their products will not only impress the interviewers but also show your commitment to the role.
✨Emphasise Team Collaboration
Collaboration with the store manager and other team members is key. Share instances where you've successfully worked as part of a team to achieve results, highlighting your ability to communicate effectively and support your colleagues.