Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a caring brand dedicated to supporting families and celebrating diversity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Other info: Flexible hours available; apply easily with a quick CV submission.
- Why this job: Join a friendly team making a real impact in parents' lives and shaping the future.
- Qualifications: Retail or customer service experience is preferred; a passion for helping others is essential.
Norwich (Mamas & Papas at NEXT)
NEXT Norfolk Longwater
William Frost Way
New Costessey
Costessey
Norwich
NR5 0JS
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(S), to be based at our beautiful Mamas & Papas Norwich store
This Sales Consultant / Sales Assistant vacancy covering 12 hours per week , across 3 days, including either Saturdays, Sundays or both
(Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.
To APPLY:
To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Sales Assistant employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas products and services. Understanding their range, especially items like prams and cots, will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through a phone call or in-person chat, emphasise your ability to create memorable experiences for customers, as this aligns perfectly with the role's focus on magical moments.
✨Tip Number 3
Network with current employees or visit the store to get a feel for the team culture. This can provide insights into what they value in a Sales Assistant and help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your previous retail or customer service experiences in detail. Be ready to share specific examples of how you've positively impacted customers, as this will demonstrate your suitability for the role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight your relevant experience in retail or customer service that aligns with their expectations.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous roles where you provided excellent customer service or contributed to a positive shopping experience.
Craft a Compelling Application Form: When completing the Mamas & Papas application form, be concise but informative. Use specific examples from your past experiences to demonstrate how you can contribute to creating magical moments for customers.
Show Your Passion: In your application, express your enthusiasm for working with families and children. Mention any personal experiences or motivations that drive your interest in the role, as this will resonate well with the company's values.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to create a memorable experience for someone, especially in a retail or customer service setting.
✨Demonstrate Product Knowledge
Familiarise yourself with the products Mamas & Papas offers, especially those related to parenting and baby care. Being able to discuss specific items, like prams or cots, will show that you're genuinely interested in the role and can provide valuable insights to customers.
✨Emphasise Teamwork Skills
Since you'll be part of a store team, highlight your ability to work well with others. Share instances where you collaborated with colleagues to achieve a common goal or enhance the customer experience, showcasing your team spirit.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, training opportunities, or how they support their staff. This shows your interest in the role and helps you determine if it's the right fit for you.