At a Glance
- Tasks: Assist customers with product knowledge and create magical moments for families.
- Company: Mamas & Papas is a trusted brand dedicated to supporting parents on their journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Other info: Flexible shifts available, including weekends; apply quickly online!
- Why this job: Join a supportive team and contribute to a positive retail experience.
- Qualifications: Experience in retail or customer service is preferred but not essential.
Mamas & Papas at NEXT
Bath House Lane,
Unit MSU8,
High Cross,
Leicester
LE1 4SA
Overview
Our store teams are the warm, reassuring face of our brand, offering expert product insight, knowledge, and trust. Whether it\'s our in-store personal shopping, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our team is dedicated to creating magical moments for families.
The Role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are the ambassadors of these moments and are central to our business. We are expanding our family and looking for enthusiastic Sales Assistants to join our Leicester store.
This position is for 4 hours per week, scheduled on one day, including either Saturday or Sunday. (Apply to discuss shift patterns that suit you.)
If you have experience in retail, sales, or customer service and enjoy creating positive experiences for customers, we\'d love to hear from you.
To Apply
Download your CV and complete our quick application form on the Mamas & Papas website (takes 2 minutes).
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
Our Commitment to Diversity
We are committed to promoting diversity and inclusivity in all aspects of our business, celebrating different cultures, ethnicities, and gender preferences.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day one
- Staff discounts for family & friends
- Offers & discounts across various external organizations
- Subsidised health & critical illness cover
- Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
- Foster care & carers leave
- Support for loss and bereavement
- Menopause-friendly employer
- Recognition and appreciation schemes
At Mamas & Papas, we aim for a sustainable future and are proud to be finalists for the 2024 Retail Week \'Happiest Retailer to Work For\' award.
Join a great team and be part of something special!
#J-18808-LjbffrRetail Sales Assistant in Leicester employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as 33 days of holiday, staff discounts, and comprehensive family-related leave policies, our Leicester store provides a nurturing environment for Sales Assistants to thrive while creating magical moments for families. Join us and be part of a team recognised for its commitment to diversity and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mamas & Papas Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mamas & Papas Limited!
We think you need these skills to ace Retail Sales Assistant in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mamas & Papas Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mamas & Papas Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mamas & Papas Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mamas & Papas Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
