At a Glance
- Tasks: Assist customers with product knowledge and create memorable shopping experiences.
- Company: Join Mamas & Papas, a leading retailer dedicated to family essentials and joyful moments.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible shifts available; apply now for a rewarding role in a fun team!
- Why this job: Be part of a team that values diversity and creates magical moments for families.
- Qualifications: Retail or customer service experience is preferred; passion for helping others is essential.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(S), to be based at our beautiful Mamas & Papas Cheltenham store
This Sales Consultant / Sales Assistant vacancy covering 12 hours per week, including either Saturdays, Sundays or both
(Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
....Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We're Award Winning!!
FINALISTS: 2024 -Retail Week - "Happiest Retailer to Work For"
Retail Sales Assistant in Cheltenham employer: Mamas & Papas Limited
At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. Our Cheltenham store provides a vibrant environment where Sales Assistants can thrive, with generous benefits such as 33 days of holiday, staff discounts, and comprehensive family-related leave policies. Join us to be part of a team that creates joyful experiences for families while enjoying recognition and appreciation for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Cheltenham
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in prams and baby essentials, will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Highlight any previous experience in retail or customer service during your interactions. Share specific examples of how you've created memorable experiences for customers, as this aligns perfectly with the role's focus on joyful shopping moments.
✨Tip Number 3
Show your enthusiasm for working weekends and flexible hours. Since the position requires weekend availability, expressing your willingness to work these shifts can set you apart from other candidates.
✨Tip Number 4
Connect with current employees or follow Mamas & Papas on social media. Engaging with their content can give you insights into the company culture and help you tailor your approach when discussing your fit for the team.
We think you need these skills to ace Retail Sales Assistant in Cheltenham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight your relevant experience in retail, sales, or customer service that aligns with their requirements.
Tailor Your CV:Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous roles where you created joyful experiences for customers, as this is key for Mamas & Papas.
Craft a Short Application Form:Since the application form is short, ensure that every word counts. Be concise but impactful in your responses, showcasing your enthusiasm for the role and the company.
Showcase Your Passion:In your application, express your passion for working with families and children. Mention any personal experiences or insights that demonstrate your commitment to creating memorable moments for customers.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating joyful experiences for customers. Share specific examples from your past roles where you went above and beyond to assist a customer, as this aligns perfectly with the values of Mamas & Papas.
✨Know the Products Inside Out
Familiarise yourself with the products offered by Mamas & Papas, especially essentials like prams and cots. Being knowledgeable about these items will help you answer questions confidently and demonstrate your commitment to providing excellent service.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team, as the role involves being part of a store team. Share experiences where you collaborated with colleagues to achieve a common goal, showcasing your interpersonal skills.
✨Prepare Questions About Diversity and Inclusivity
Since Mamas & Papas is committed to diversity and inclusivity, prepare thoughtful questions about their initiatives in this area. This shows that you value their commitment and are interested in contributing to a positive workplace culture.
