At a Glance
- Tasks: Create magical moments for customers through personal shopping and consultations.
- Company: Join the warm and welcoming team at Mamas & Papas.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours on weekends with opportunities for recognition and growth.
- Why this job: Be part of a team that makes a real difference in parenting journeys.
- Qualifications: Retail or customer service experience with a passion for helping others.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT /SALES ASSISTANT Teamsare our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(S), to be based at our beautiful Mamas & Papas York store
This Sales Consultant / Sales Assistant vacancy covering 8 hours per week , across 2 days, including either Saturdays, Sundays or both
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable - one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
....Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to individual schemes criteria & terms)
We're Award Winning!!
#J-18808-Ljbffr
Retail Sales Assistant employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as 33 days of holiday, significant staff discounts, and enhanced family-related leave policies, our Plymouth store team is dedicated to creating magical moments for customers while enjoying a fulfilling work-life balance. Join us in making a difference in the lives of families and experience the joy of working with a passionate team in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand! Mamas & Papas is all about creating magical moments for families. Familiarise yourself with their products and values so you can chat confidently during your interview.
✨Tip Number 2
Show off your personality! Retail is all about connecting with customers, so let your warm and friendly side shine through. Share stories or experiences that highlight your customer service skills.
✨Tip Number 3
Practice makes perfect! Role-play common retail scenarios with a friend or family member. This will help you feel more comfortable when discussing how you'd handle different customer interactions.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you’re genuinely interested in joining the Mamas & Papas family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating those magical moments for customers!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. We love seeing how your background aligns with our values and the role of a Sales Assistant at Mamas & Papas.
Keep It Concise:We appreciate a straightforward application! Stick to the point and keep your answers clear and concise. Remember, we’re looking for quality over quantity.
Apply Through Our Website:Don’t forget to apply through our website! It’s quick and easy, and it ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them unique in the retail space. This knowledge will help you connect with the brand during your conversation and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to create memorable experiences for customers is key. Prepare examples from your past roles where you've gone above and beyond for customers. Highlighting these moments will demonstrate your passion for customer service and your fit for the role.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a common practice in retail interviews. Practice how you would handle different customer scenarios, such as a product inquiry or a complaint. This will help you feel more confident and prepared when it comes time to showcase your skills.
✨Emphasise Teamwork and Collaboration
Mamas & Papas values a supportive team environment. Be ready to discuss how you work well with others and contribute to a positive team dynamic. Share specific examples of how you've collaborated with colleagues in the past to achieve common goals.
