At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join the award-winning Mamas & Papas family at Drake Circus, Plymouth.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours with a friendly team in a vibrant store.
- Why this job: Be part of a team that makes unforgettable moments for families.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 12 - 15 € per hour.
Mamas & Papas at NEXT Drake Circus Shopping Centre, 1 Charles Street, Plymouth, Devon PL1 1EA
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby’s 1st birthday, whatever it may be, magical moments they’ll cherish forever.
Role of Store Supervisor
Our supervisors are ambassadors of these magical moments and the heart of our award‑winning business. Here at Mamas & Papas we are expanding our family by looking for an amazing supervisor to be based at our Plymouth store, leading a small team of sales consultants and working closely with the store manager or management teams to achieve store results & deliver an incredible customer experience. If you come from a retail supervisor or senior sales assistant background and enjoy putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, can lead a team by example and support, we’d love to hear from you.
Contract Details
This store supervisor opportunity covers 20 hours per week, including either Saturdays, Sundays or both on a 3‑month fixed‑term contract. (Apply to chat through shifts that would work best for you)
Applying
To apply for this amazing supervisor opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 minutes max) No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike.
Equity and Inclusion
We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company enhanced pay for maternity, IVF, fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
We’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a sustainable world with opportunity and hope. ...Oh, and a great bunch of people to work with too.
Award Winning
We’re Award Winning!! Finalists: 2024 - Retail Week "Happiest Retailer to Work For".
Retail Store Supervisor (3mth FTC) in Plymouth employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a warm and inclusive work environment at our Plymouth store, where you can be part of creating magical moments for families. With generous benefits such as up to 40 days holiday, significant staff discounts, and a commitment to employee well-being, we foster a culture of support and recognition, ensuring that every team member feels valued and empowered to grow. Join us in making a difference in the lives of parents and children while working alongside a fantastic team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor (3mth FTC) in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. This way, you can show how your experience aligns with their goal of creating magical moments for customers.
✨Tip Number 2
Practice your people skills! As a Retail Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it ensures your application goes directly to the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Retail Store Supervisor (3mth FTC) in Plymouth
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share experiences where you've made customers smile or created memorable moments. We want to see that you understand the magic of what we do at Mamas & Papas.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored specifically for this role. Highlight your supervisory experience and any relevant skills that align with our values. We appreciate a personal touch that shows you've done your homework on us!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and make sure to highlight your key achievements. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy – just download your CV and fill out our short application form. We can’t wait to hear from you and hopefully welcome you to our team!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas and their values. Understand their commitment to creating magical moments for customers and how they support families. This knowledge will help you connect with the interviewers and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Store Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can inspire and motivate others to create those unforgettable customer experiences.
✨Prepare for Customer Scenarios
Think about common customer scenarios you might face in a retail environment, especially in a family-oriented store. Be ready to discuss how you would handle various situations, from product inquiries to resolving complaints, ensuring you demonstrate empathy and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
