At a Glance
- Tasks: Lead and inspire a team to create magical moments for new parents.
- Company: Join Mamas & Papas, the UK's top baby products retailer with exciting growth.
- Benefits: Enjoy 33 days holiday, bonuses, discounts, and supportive family leave policies.
- Other info: Be part of a diverse and inclusive team that values every individual.
- Why this job: Make a real impact in a role that allows creativity and personal ownership.
- Qualifications: Experience in retail management and a passion for customer experience.
The predicted salary is between 30000 - 40000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map. Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own, with freedom & job security.
At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores in partnership with NEXT. We’re therefore looking to recruit a Concession Store Manager for our site in Charlton, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Greenwich & surrounding areas.
This mini store is an ideal opportunity for an Assistant Manager or Deputy Manager looking to step up into running their own store, & team, their way. Or, a current Store Manager, passionate about customer experience, with many ideas, wishing to work for a business in growth that’s not afraid to try new things.
Responsibilities
- Lead, inspire, and develop the concession team of 8.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Concession Store Manager (Mamas & Papas at NEXT) in London employer: Mamas & Papas Limited
Mamas & Papas at NEXT is an exceptional employer, offering a vibrant work culture where creativity and proactivity are celebrated. With generous benefits including up to 40 days of holiday, significant staff discounts, and a commitment to employee well-being, this role provides a unique opportunity for growth and leadership in a supportive environment. Located in Charlton, you will be part of a dynamic team dedicated to creating magical moments for new and expectant parents, all while enjoying the security of working for a leading brand in baby and nursery products.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT) in London
✨Tip Number 1
Get to know the brand! Dive into Mamas & Papas' values and products. When you walk into that interview, show us how passionate you are about creating those magical moments for customers. It’ll make you stand out!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what it’s like to work at Mamas & Papas. This insider info can give you an edge in your interview.
✨Tip Number 3
Prepare some killer questions! Think about what you want to know about the role and the team. Asking thoughtful questions shows us you’re genuinely interested and ready to lead and inspire your future team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a company that values creativity and growth!
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating magical moments for customers and leading a team. Share your experiences that highlight your passion for customer service and retail.
Tailor Your CV:Make sure your CV is tailored specifically for the Concession Store Manager position. Highlight relevant experience, especially in leadership roles or customer-focused environments. We love seeing how your skills align with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your written application. We value authenticity and want to get to know the real you! Use a friendly tone and share stories that reflect your unique approach to managing a team and engaging with customers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to make your application stand out. Let’s get started on this exciting journey together!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Mamas & Papas' values, products, and recent news. Understanding their mission to create magical moments for customers will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you motivated others or improved team performance, as this will demonstrate your capability to lead at Mamas & Papas.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable experiences for new and expectant parents. Be ready to discuss your approach to customer service and share stories that highlight your commitment to enhancing customer satisfaction. This will resonate well with the interviewers.
✨Bring Your Ideas to the Table
This role encourages creativity and innovation. Think of a few ideas on how you could make the store stand out or improve operations. Presenting these during your interview will show that you're proactive and ready to contribute to the brand's growth.
