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For Companies At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the award-winning Mamas & Papas family, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours available, with opportunities for personal growth and development.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Retail or customer service experience with a passion for helping others.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Our store teams are the warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it is our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby’s 1st birthday, whatever it may be, is a magical moment they’ll cherish forever.
The Role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are our ambassadors of these magical moments and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for 2 amazing Sales Assistants, to be based at our beautiful Mamas & Papas Liverpool store on a 12‑month fixed‑term contract. The Sales Consultant / Sales Assistant vacancies are covering 20 hours per week, including either Saturdays, Sundays or both. (Apply to chat through what shift patterns would work best for you.) If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, we would love to hear from you.
To Apply
To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form (2 mins max). No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations (holidays, travel, restaurants, gifts & services).
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company‑enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope. Visit our website and view our “For the Future” commitment. Oh, and a great bunch of people to work with too. All benefits subject to contracts and individual schemes criteria & terms.
We’re Award Winning!! FINALISTS: 2024 – Retail Week – “Happiest Retailer to Work For”
Retail Sales Assistants (12mth FTC) in Liverpool employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants (12mth FTC) in Liverpool
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be the friendly face that customers remember. Role-play common scenarios with friends or family to boost your confidence. Think about how you can create those magical moments for customers and share your ideas during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. Choose an outfit that reflects the brand's vibe while still being comfortable. You want to show that you can represent Mamas & Papas well!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you're keen on joining the Mamas & Papas family. Don’t miss out on this opportunity – we can’t wait to hear from you!
We think you need these skills to ace Retail Sales Assistants (12mth FTC) in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. Remember, we’re looking for those who can create magical moments for our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention any specific skills that align with what we’re looking for. A personalised CV shows us you’re genuinely interested!
Keep It Concise: We love a good read, but keep your application concise and to the point. Aim for clarity and make sure you cover all the key points without rambling on. We appreciate brevity, especially when it comes to busy schedules!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and only takes a couple of minutes to complete the application form. Plus, this way, you’ll ensure your application lands directly in our hands, making it easier for us to get back to you.
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to create magical moments for customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your commitment to providing exceptional service and align with the company's mission.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a common practice in retail interviews. Practice how you would approach a customer looking for advice on baby products. This will help you showcase your product knowledge and interpersonal skills effectively.
✨Emphasise Teamwork and Inclusivity
Mamas & Papas values diversity and teamwork. Be prepared to discuss how you work well in a team and how you embrace inclusivity in your interactions. Sharing personal anecdotes about working with diverse groups can highlight your fit for their culture.