At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join the award-winning Mamas & Papas family in a supportive retail environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Other info: Work with a fantastic team and grow your career in a nurturing environment.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
The Role of Store Supervisor
Our Supervisors are our ambassadors of these magical moments and the heart of our award-winning business. Here at Mamas & Papas, we are expanding our own family by looking for an amazing Supervisor/Team Leader to be based at our beautiful Mamas & Papas Lisburn store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results and incredible customer experience.
This Store Supervisor opportunity covers 12 hours per week, with shifts being:
- Monday 6-10
- Thursday
- Friday 6-10
If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example and support, then we'd love to hear from you.
To Apply:
To apply for this amazing Supervisor opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a business that cares, so here's just some of our benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We're Award Winning!! FINALISTS: 2024 - Retail Week "Happiest Retailer to Work For"
Retail Store Team Leader in Lisburn employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a warm and inclusive work environment where our team members are celebrated as ambassadors of magical moments for families. With generous benefits such as up to 40 days holiday, significant staff discounts, and supportive family-related leave policies, we prioritise employee well-being and growth. Join us at our beautiful Lisburn store, where you can lead a passionate team and make a meaningful impact in the lives of parents and their little ones.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Team Leader in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Mamas & Papas' website. Familiarise yourself with their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a potential Store Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Think of examples from your past experiences where you've made a positive impact on customers or colleagues, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, especially in retail. Show them that you understand the importance of presentation and customer experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Mamas & Papas team!
We think you need these skills to ace Retail Store Team Leader in Lisburn
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for retail and helping customers shine through. We want to see how you can create those magical moments for our customers, so share any relevant experiences that highlight your passion!
Tailor Your CV:Make sure your CV is tailored to the Store Supervisor role. Highlight your leadership skills and any experience in retail that shows you can lead a team by example. We’re looking for someone who can inspire others, so don’t hold back!
Keep It Concise:We appreciate a straightforward application! Keep your answers clear and to the point. Remember, we’re looking for quality over quantity, so focus on what makes you the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and only takes a couple of minutes. We can’t wait to hear from you and see how you can contribute to our amazing team at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to really understand Mamas & Papas. Familiarise yourself with their products, values, and the magical moments they create for families. This knowledge will not only impress your interviewers but also help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a potential Store Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and created a positive environment. Think about specific situations where you made a difference in customer experience.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable experiences for customers. Be ready to discuss how you’ve gone above and beyond to ensure customer satisfaction in previous roles. Share stories that highlight your ability to connect with customers and make their shopping experience special.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, how success is measured in the store, or what the biggest challenges are for the team. It’s a great way to show you’re serious about contributing to their success.
