At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and families.
- Company: Join the award-winning Mamas & Papas family at our Lisburn store.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be the heart of our business and make unforgettable moments for customers.
- Qualifications: Retail supervisor experience and a passion for customer satisfaction.
The predicted salary is between 12000 - 16000 € per year.
Mamas & Papas at M&SSprucefield Centre, Hillsborough Road, Lisburn, Belfast BT27 5UJ
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Lisburn store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
Our Store Supervisor opportunity covers 12 hours per week, with shifts being:
- Monday 6-10
- Thursday 7.30-11.30
- Friday 6-10
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form (2mins max).
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We're Award Winning!! Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"
Retail Store Supervisor/Team Leader in Lisburn employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a warm and supportive work environment where our Store Supervisors play a vital role in creating magical moments for families. With generous benefits including up to 40 days of holiday, significant staff discounts, and a commitment to employee well-being through various support policies, we foster a culture of appreciation and growth. Join us at our beautiful Lisburn store, where you can lead a passionate team and make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor/Team Leader in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. This way, you can show how your passion for creating magical moments aligns with their vision.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can lead a team and create memorable customer experiences.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and respect the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Supervisor/Team Leader in Lisburn
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for retail and helping customers shine through. We want to see that you genuinely care about creating magical moments for our customers!
Tailor Your CV:Make sure your CV highlights your relevant experience in retail supervision or as a senior sales assistant. We’re looking for specific examples of how you've led a team and made customers smile!
Keep It Concise:We appreciate brevity! Stick to the point and keep your application clear and concise. Remember, we want to know why you’re the perfect fit for our team without wading through too much fluff.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s quick and easy, and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas' products and values. Understand their commitment to creating magical moments for families and how your role as a Supervisor can enhance that experience.
✨Showcase Your Leadership Skills
As a potential Supervisor, it’s crucial to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them and improved customer experiences.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable moments for customers. Be ready to discuss how you would ensure exceptional service in-store, perhaps by sharing a time when you went above and beyond for a customer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals or how they measure success in customer satisfaction. This shows your genuine interest in the role and the company.
