At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join the award-winning Mamas & Papas family in a supportive retail environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company pension from day one.
- Other info: Flexible hours available; we celebrate diversity and inclusivity in our workplace.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisor experience and a passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
The role of Store Supervisor involves being an ambassador of these magical moments and the heart of our award-winning business. Here at Mamas & Papas, we are expanding our family by looking for an amazing Supervisor to be based at our beautiful Mamas & Papas Lisburn store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results and incredible customer experience. This Store Supervisor opportunity covers 12 hours per week, including either Saturdays, Sundays, or both.
If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example and support, then we'd love to hear from you.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
(NB*: All benefits subject to individual schemes criteria & terms)
We're Award Winning!!
Retail Store Supervisor in Lisburn employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as 33 days of holiday, significant staff discounts, and enhanced family-related leave policies, our Plymouth store team is dedicated to creating magical moments for customers while enjoying a fulfilling work-life balance. Join us in making a difference in the lives of families and experience the joy of working with a passionate team in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor in Lisburn
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mamas & Papas Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Store Supervisor in Lisburn
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mamas & Papas Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mamas & Papas Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mamas & Papas Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mamas & Papas Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mamas & Papas Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mamas & Papas Limited!
