At a Glance
- Tasks: Lead a team to create magical shopping experiences for new parents.
- Company: Join Mamas & Papas, a celebrated retailer focused on family and inclusivity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth in a dynamic team.
- Why this job: Be the heart of our award-winning business and make a real difference.
- Qualifications: Retail supervisor experience and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
Our store teams are the warm arm of reassurance, offering product insight, product knowledge and trust. They provide in-store personal shopping experiences, car seat consultations, in-store "parent to be" events, and help guide customers along their unique parent journey. Our aim is to make the experience of buying that first pram, cot, baby changing table or a baby's first birthday outfit a magical moment to be remembered forever.
Role of Store Supervisor
Our supervisors are ambassadors of these magical moments and the heart of our award‑winning business. We are looking for an amazing supervisor to be based at our Mamas & Papas Fareham store, leading a small team of Sales Consultants, and working closely with the store manager or management team to achieve store results and deliver an incredible customer experience. This Store Supervisor opportunity covers 40 hours per week, across five days, including either Saturdays, Sundays, or both on a 6‑month fixed‑term contract. If you come from a retail supervisor or senior sales assistant background, love putting a smile on a customer’s face, and can lead a team by example and support, then we’d love to hear from you.
How to Apply
To apply, simply click through to download your CV and complete our short Mamas & Papas application form (2 minutes max).
Diversity and Inclusion
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day‑one enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a sustainable, opportunity‑filled world. Visit our website and view our “For the Future” commitment.
Awards
Finalists 2024: Retail Week “Happiest Retailer to Work For.”
Retail Store Supervisor (6mth FTC) in Fareham employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Retail Store Supervisor at our Fareham location, you will enjoy generous benefits such as 33 days of holiday, significant staff discounts, and a commitment to diversity and inclusion, all while leading a passionate team dedicated to creating magical moments for families. Join us in making a meaningful impact in the lives of parents and children alike.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor (6mth FTC) in Fareham
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Mamas & Papas' values and mission. Show us that you understand our commitment to creating magical moments for customers and how you can contribute to that.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences as a retail supervisor can help you lead our team and enhance customer experiences.
✨Tip Number 3
Bring your personality to the table! We want to see your passion for retail and customer service shine through. Share stories that highlight your ability to create memorable shopping experiences and lead a team effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows us that you're genuinely interested in the role and helps you stand out from the crowd.
We think you need these skills to ace Retail Store Supervisor (6mth FTC) in Fareham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating magical moments for our customers!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail supervision or sales. We love seeing how your background aligns with our mission at Mamas & Papas.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can lead a team and connect with customers, so let us get to know the real you in your application.
Apply Through Our Website:Remember to apply directly through our website! It’s quick and easy, and we’ll get your application in front of the right people in no time.
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas' products and values. Understand their commitment to creating magical moments for families and how they support diversity and inclusion. This knowledge will help you connect with the interviewers and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or motivated others in the past. Think about specific situations where you’ve made a positive impact on team performance or customer satisfaction, and be prepared to discuss these during the interview.
✨Emphasise Customer Experience
Since the role focuses on delivering incredible customer experiences, come prepared with stories that highlight your ability to create memorable moments for customers. Whether it’s through personal shopping experiences or consultations, showing your passion for customer service will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they celebrate successes. This not only shows your interest in the position but also gives you insight into whether this is the right fit for you.
