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- Tasks: Help customers create magical moments with expert product knowledge and friendly service.
- Company: Join the award-winning Mamas & Papas team in a supportive retail environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Why this job: Be part of a caring team that makes parenting journeys unforgettable.
- Qualifications: Experience in retail or customer service and a passion for helping others.
- Other info: Flexible hours available, with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
Mamas & Papas at NEXT Dundee, Unit 1, The Stack Leisure Park, Harefield Road, Dundee, DD2 3XN
Our store teams are the warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby-changing table or outfit for your baby's 1st birthday – whatever it may be – magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(S), to be based at our beautiful Mamas & Papas Dundee store. This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, including either Saturdays, Sundays or both. (Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on customers’ faces, leaving them with magical moments they'll never forget, then we’d love to hear from you.
Responsibilities
- Provide friendly, knowledge-based assistance to customers
- Offer product insight and recommendations during in-store events and personal shopping experiences
- Act as a consultant for parent-to-be events and car-seat consultations
- Help guide customers along their unique parenting journey
Qualifications
- Retail assistant, sales assistant or customer service experience
- Ability to build rapport and deliver excellent customer service
- Passion for helping customers and creating memorable moments
To APPLY:
To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form (2 mins max).
No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Want to see how we are going about it? Visit our website and view our "For the Future" commitment… Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We’re Award Winning!! FINALISTS: 2024 Retail Week "Happiest Retailer to Work For"
Retail Sales Consultant in Dundee employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant in Dundee
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create magical moments for customers. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and approachable. First impressions matter, especially in retail where customer interaction is key. Show them you can represent their brand well!
✨Tip Number 4
Apply through our website! It’s quick and easy, and it shows you’re serious about joining the Mamas & Papas family. Plus, you’ll get to see all the amazing benefits we offer right there!
We think you need these skills to ace Retail Sales Consultant in Dundee
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you can create those magical moments for our customers.
Tailor Your CV: Make sure your CV is tailored to the role of Sales Consultant. Highlight any relevant experience in retail or customer service, and showcase how you've made a difference in previous roles. We love seeing how you’ve put smiles on customers’ faces!
Keep It Concise: While we want to know all about you, keep your application concise and to the point. Focus on the key experiences and skills that make you a great fit for our team at Mamas & Papas. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and only takes a couple of minutes to complete the application form. We can’t wait to hear from you and hopefully welcome you to our amazing team!
How to prepare for a job interview at Mamas & Papas Limited
✨Know Your Products
Before your interview, take some time to familiarise yourself with the products Mamas & Papas offers. Understanding the features and benefits of items like prams, cots, and baby-changing tables will help you demonstrate your product knowledge and show that you're genuinely interested in helping customers.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you've provided excellent customer service. Be ready to share stories that highlight your ability to build rapport and create memorable moments for customers, as this is key for a Sales Consultant role.
✨Emphasise Your Passion for Parenting
Since the role involves guiding parents on their unique journeys, express your passion for parenting and how you can relate to customers. Whether it's through personal experiences or a genuine interest in child development, showing this passion can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they celebrate diversity within the workplace. This shows your enthusiasm for the role and helps you determine if Mamas & Papas is the right fit for you.
