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- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join Mamas & Papas, a diverse and inclusive retailer dedicated to families.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal growth and recognition.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Experience in retail or customer service with a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Our store teams are that warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
Role: Sales Assistant / Consultant covering 8 hours per week across 2 days, 1 weekday and 1 weekend day, 12:00–16:00. If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on customers' faces, leaving them with magical moments they'll never forget, then we'd love to hear from you.
Shift Pattern: 8 hours per week, 2 days: 1 weekday and 1 weekend day, 12:00–16:00.
Application: Apply by downloading your CV and completing our short application form. No agencies please – we only accept applications directly from candidates.
Equal Employment Opportunity: We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company‑enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Retail Sales Assistant in Dundee employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Dundee
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to inclusivity and customer experience will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be all about making those magical moments for customers. Role-play with a friend or family member to brush up on your communication and problem-solving skills.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly appearance can set the tone for a positive interaction, which is key in retail.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates. It shows initiative and makes it easier for us to get to know you better. Plus, you’ll find all the details you need right there!
We think you need these skills to ace Retail Sales Assistant in Dundee
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A friendly tone can make all the difference!
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention any magical moments you've created for customers in the past!
Keep It Concise: We appreciate a clear and concise application. Stick to the point and avoid fluff. Make it easy for us to see why you’d be a great fit for our team without wading through unnecessary details.
Apply Directly on Our Website: Remember, we only accept applications directly from candidates, so make sure to apply through our website. It’s the best way to ensure your application gets into our hands quickly!
How to prepare for a job interview at Mamas & Papas Limited
✨Know Your Products
Familiarise yourself with the products you'll be selling, especially prams, cots, and baby gear. Being able to share insights and personal experiences will help you connect with customers and show that you're genuinely interested in helping them.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to create magical moments for customers will resonate well with the interviewers at Mamas & Papas.
✨Emphasise Teamwork
Retail is all about teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share stories that demonstrate your ability to work well in a team environment, as this is crucial for creating a supportive atmosphere in-store.
✨Be Yourself and Be Enthusiastic
Let your personality shine through during the interview. Mamas & Papas values authenticity and enthusiasm, so don’t hesitate to express your passion for retail and helping families. A genuine smile can go a long way!