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- Tasks: Lead a team to create magical moments for new parents in-store.
- Company: Join Mamas & Papas, a trusted name in parenting for over 40 years.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Why this job: Make a real difference in the lives of families while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Be part of an inclusive team that celebrates diversity and supports personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We are that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or someone to help guide our customers and community, we are there to make sure buying their first pram, cot, baby changing table or that cute little babygrow is a magical moment they will cherish.
As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful White City store. As DEPUTY STORE MANAGER, you will assist the Store Manager in the day-to-day running of the store, store experience and achieving store KPIs. Additionally, you will manage a team of Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, we would love to hear from you.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurance.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
All benefits subject to contracts and individual schemes criteria & terms.
We are Award Winning!! FINALISTS: 2024 - Retail Week: "Happiest Retailer to Work For"
Deputy Store Manager employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for parents will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! As a Deputy Store Manager, you'll need to inspire and motivate your team. Think of examples where you've led by example or turned a challenging situation into a success. These stories will make you stand out!
✨Tip Number 3
Show your passion for customer service! Mamas & Papas is all about putting customers first. Be ready to share how you've gone above and beyond for customers in the past. This will demonstrate that you align with their mission.
✨Tip Number 4
Apply through our website! We at StudySmarter encourage you to submit your application directly on the Mamas & Papas site. It shows initiative and gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Parenting: When writing your application, let your love for creating magical moments for parents shine through. Share any personal experiences or insights that connect you to the role and our mission at Mamas & Papas.
Highlight Your Leadership Skills: As a Deputy Store Manager, you'll be leading a team. Make sure to showcase your experience in motivating and inspiring others. Use specific examples of how you've successfully managed teams in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention how your skills align with the responsibilities of the Deputy Store Manager role and how you can contribute to our store's success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join the Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Mamas & Papas' mission and values. Understand their commitment to creating magical moments for parents and how they support their community. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their family.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare examples of how you've motivated and inspired your previous teams. Think about specific situations where you led by example or helped someone develop their skills. This will demonstrate your capability to manage and uplift others.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions, especially in challenging situations. Think of examples where you provided exceptional service or resolved issues effectively. This will highlight your customer-first approach, which is crucial for Mamas & Papas.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the store's goals, team dynamics, or how they celebrate diversity within the workplace. This shows your enthusiasm for the role and your desire to contribute positively to the team culture.