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For Companies At a Glance
- Tasks: Lead a passionate team to create magical shopping experiences for new parents.
- Company: Join Mamas & Papas, the UK's largest baby products retailer, in a vibrant Manchester location.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be the heart of an award-winning retail business and inspire your team daily.
- Qualifications: Retail management experience with a focus on customer satisfaction and team development.
- Other info: Embrace diversity and inclusivity while making a real impact in the community.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
Manchester Arndale Concession Store – Mamas & Papas at Next Home, based in the NEXT store at Manchester city centre, Arndale Centre, 100 Corporation Street, Manchester, M4 3AJ.
Mamas & Papas are now the UK\’s largest own-brand baby products specialist retailer and the baby retailer of choice for our community of new and expectant parents. For the last 40 years we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We are the warm arm of reassurance, offering incredible insight, product knowledge and trust through in-store personal shopping experiences, car seat consultations, parent-to-be events, and guidance to help customers celebrate milestones when buying essentials such as prams, cots, changing tables and baby outfits.
Role
Concession Store Manager – Ambassador of these magical moments, and the heart of our award-winning retail business and NEXT mini site partnership. We are recruiting a Concession Store Manager for our Arndale Concession Store, based within the NEXT store in Manchester city centre.
Our Mamas & Papas Concession stores have won recognition across the UK for their use of space and design as a shop-within-a-shop partnership with NEXT.
Responsibilities
As our new Concession Store Manager, you will:
- lead and inspire your store team (approximately 3 supervisors, 5 sales assistants) to deliver the best customer experience;
- create and utilise commercial sales reports and local marketing knowledge to drive footfall and brand awareness;
- use current and future trends to make effective commercial decisions to achieve and exceed sales targets, driving ATV and KPI performance for your store;
- embody Mamas & Papas brand values in daily operations and customer interactions.
TO APPLY: If you come from a Retail Store, Assistant or Deputy Store Manager background and put the customer first in everything you do, inspiring and developing your team to go the extra mile, this is your opportunity to own your store and your team with creative autonomy. We would love to hear from you so APPLY NOW.
..a truly amazing opportunity.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family and friends from our shops and online
- Ongoing offers and discounts across external organisations through our Benefits Hub
- Subsidised health and critical illness cover and insurances
- Supportive family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care and Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- Commitment to sustainability and the future of children’s world – see our For the Future commitment
We\’re Award Winning!!
FINALISTS: 2024 – Retail Week – \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Concession Store Manager (12mth FTC) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (12mth FTC)
✨Tip Number 1
Get to know the company inside out! Research Mamas & Papas and their values, especially how they support new parents. This will help you connect with the brand during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Mamas & Papas.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or improved customer satisfaction. Mamas & Papas loves candidates who can demonstrate leadership and a customer-first mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mamas & Papas family!
We think you need these skills to ace Concession Store Manager (12mth FTC)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and customer service shine through in your application. We want to see how much you care about creating magical moments for our customers, so share your experiences that highlight this passion!
Tailor Your CV: Make sure your CV is tailored to the Concession Store Manager role. Highlight relevant experience, especially in leading teams and driving sales. We love seeing how you've made a difference in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Mamas & Papas. Use it to showcase your understanding of our brand values and how you embody them in your work. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Mamas & Papas Limited
✨Know Your Brand Inside Out
Before the interview, dive deep into Mamas & Papas' values, products, and customer service approach. Familiarise yourself with their latest offerings and any recent news about the brand. This will not only show your enthusiasm but also help you align your answers with their mission of supporting new and expectant parents.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully inspired and developed your team. Think about specific situations where you motivated staff to exceed sales targets or improved customer experiences, as these will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the store. For instance, think about how you would manage a busy day with high footfall or resolve a customer complaint. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Emphasise Your Customer-Centric Approach
Mamas & Papas prioritises customer experience, so be ready to discuss how you put customers first in your previous roles. Share stories that highlight your ability to connect with customers, understand their needs, and create memorable shopping experiences. This will demonstrate that you embody the brand's values.
