Concession Deputy Store Manager
Concession Deputy Store Manager

Concession Deputy Store Manager

London Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist the Store Manager in daily operations and enhance customer experiences.
  • Company: Mamas & Papas has been supporting parents for 40 years with trusted products and services.
  • Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
  • Why this job: Join a passionate team creating magical moments for families in a rewarding retail setting.
  • Qualifications: Experience in retail management and a passion for customer service are essential.
  • Other info: We celebrate diversity and inclusivity, making it a great place to grow your career.

The predicted salary is between 30000 - 42000 ÂŁ per year.

OverviewNot often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever.

Not often do roles come up where you\’re encouraged to be proactive, be different in putting a store on a map.

Not often do roles pop up for a retailer actually opening new sites in the current market, where you can develop a store & team with freedom & job security.

Well here\’s one for you.

At Mamas & Papas we\’re not only the award winning No.1 brand in baby & nursery products but we\’re also the UK\’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland.

Through amazing & continued brand growth, we\’ve been opening up more and more of our beautiful little Mamas & Papas concession stores. We\’re therefore looking to recruit a CONCESSION DEPUTY STORE MANAGER for one of our Mamas & Papas concession stores in Warrington within M&S.

As a DEPUTY MANAGER for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day to day running of the store, store experience and achieving store KPI\’s. Additionally, managing a team of amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.

This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.

If you are interested… don\’t hesitate… apply now for a member of the recruitment team to give you a call to help bring this opportunity to life.

Apply now, don\’t miss out.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

We\’re a Business that cares, so here\’s just some of our Benefits on offer:

33 days holiday, increasing up to 40 with service.

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1 enrolment.

Significant staff discounts for family & friends from our shops & online

Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub

Subsidised health & critical illness cover and insurances

Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)

Supportive Foster Care & Carers Leave offering

Support for Loss and Bereavement

A Menopause Friendly Employer

Employee Recognition and Appreciation Schemes

At Mamas & Papas, we\’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that\’s sustainable – one that\’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment

Oh, and a great bunch of people to work with too.

All benefits subject to contracts and individual schemes criteria & terms.

We\’re Award Winning!!

FINALISTS: 2024 -Retail Week – \”Happiest Retailer to Work For\”

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Concession Deputy Store Manager employer: Mamas & Papas Limited

Mamas & Papas is an exceptional employer, dedicated to creating a supportive and inclusive work environment for its team members at the Hayes store. With generous benefits such as 33 days of holiday, a company bonus scheme, and comprehensive family-related leave policies, employees are empowered to thrive both personally and professionally. The company's commitment to diversity, employee recognition, and a sustainable future makes it a truly rewarding place to work, especially for those passionate about making a difference in the lives of families.
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Contact Detail:

Mamas & Papas Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concession Deputy Store Manager

✨Tip Number 1

Familiarise yourself with Mamas & Papas' product range and customer service philosophy. Understanding their commitment to creating magical moments for families will help you connect with the brand during your interactions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your experience in retail management will demonstrate that you're ready to take on the responsibilities of a Deputy Store Manager.

✨Tip Number 3

Network with current or former employees of Mamas & Papas, if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Deputy Store Manager.

✨Tip Number 4

Prepare to discuss how you would enhance the store experience and achieve KPIs. Think about specific strategies you could implement to improve customer satisfaction and team performance, as this will show your proactive approach.

We think you need these skills to ace Concession Deputy Store Manager

Retail Management
Team Leadership
Customer Service Excellence
Sales Performance Analysis
Motivational Skills
Conflict Resolution
Inventory Management
Visual Merchandising
Communication Skills
Time Management
Problem-Solving Skills
Training and Development
Adaptability
KPI Achievement

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Concession Deputy Store Manager position. Tailor your application to highlight relevant experience in retail management and team leadership.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to retail management. Use bullet points to showcase your achievements and skills that align with creating memorable customer experiences.

Write a Personalised Cover Letter: In your cover letter, express your passion for working with families and your commitment to customer service. Mention specific examples of how you've motivated teams or improved store performance in past roles.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.

How to prepare for a job interview at Mamas & Papas Limited

✨Show Your Passion for Customer Experience

Mamas & Papas is all about creating magical moments for families. Make sure to express your enthusiasm for customer service and share examples of how you've gone above and beyond to enhance the customer experience in your previous roles.

✨Demonstrate Leadership Skills

As a Deputy Store Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific instances where you've motivated or developed team members. Highlight any successful projects or initiatives you've led.

✨Understand the Brand Values

Familiarise yourself with Mamas & Papas' commitment to diversity and inclusivity. Be ready to discuss how you can contribute to these values within the store environment and how they resonate with your own beliefs.

✨Prepare for KPI Discussions

Since achieving store KPIs is a key part of the role, come prepared with examples of how you've successfully met or exceeded targets in the past. Discuss your approach to setting goals and measuring success within a retail context.

Concession Deputy Store Manager
Mamas & Papas Limited
Location: London

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