At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a caring and award-winning retail brand.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Other info: Flexible hours with opportunities for career growth in a diverse environment.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisor experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Cheltenham store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covers 20 hours per week, across 3 days, those being:
- Monday 11-8
- Saturday 10-7
- Sunday 10-4.30
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Retail Store Supervisor/Team Leader in Cheltenham employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Store Supervisor in our Cheltenham location, you will enjoy generous benefits such as up to 40 days of holiday, significant staff discounts, and a commitment to diversity and inclusivity, all while leading a passionate team dedicated to creating magical moments for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor/Team Leader in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Mamas & Papas' website. Familiarise yourself with their values and products so you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you feel more confident and ready to tackle those tricky questions about leading a team and creating magical moments for customers.
✨Tip Number 3
Show your personality! Mamas & Papas is all about creating memorable experiences, so don’t be afraid to let your friendly side shine through. Share stories that highlight your customer service skills and how you’ve made a difference in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Supervisor/Team Leader in Cheltenham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating those magical moments for our customers!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or team leadership. We love seeing how your past roles have prepared you to be a fantastic Store Supervisor with us.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can connect with our customers and team, so let your unique voice come through in your application.
Apply Through Our Website:Remember to apply directly through our website! It’s quick and easy, and we’ll get to see your application right away. Plus, it shows you’re serious about joining our Mamas & Papas family.
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas' products and values. Understand their commitment to creating magical moments for families and how they support parents on their journey. This knowledge will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've motivated a team or resolved conflicts in the past. Highlight your ability to lead by example and create a positive atmosphere for both staff and customers.
✨Emphasise Customer Experience
Mamas & Papas values incredible customer experiences, so think of specific instances where you've gone above and beyond for a customer. Share stories that demonstrate your passion for providing exceptional service and how you can contribute to creating those magical moments for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or how they measure success in customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
