At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and families.
- Company: Join Mamas & Papas, a caring and award-winning retailer.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Be the heart of our store and make unforgettable moments for customers.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
Our store teams are the warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or a guide to help customers along their unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby‑changing table or outfit for a baby's first birthday, whatever it may be, is magical moments they'll cherish forever.
THE ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments and the heart of our award‑winning business. Here at Mamas & Papas we are expanding our family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Chelmsford store, leading a small team of Sales Consultants and working closely with the Mamas & Papas store Manager or management team to achieve store results and an incredible customer experience.
This Store Supervisor opportunity covers 20 hours per week across four days, including either Saturdays, Sundays, or both, on a three‑month fixed‑term contract.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY: Simply click through to download your CV, and complete our short Mamas & Papas application form. (2 minutes max)
No agencies please: we do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms.
We're a Business that cares, so here are just some of our benefits:
- 33 days holiday, increasing up to 40 days with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day one enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations such as holidays, travel, restaurants, gifts & services.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies, including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption and shared parental leave.
- Supportive foster care & carers leave offering.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
At Mamas & Papas, we’re a business for the future. We help to welcome a new generation of children into the world and want them to grow up in a world that’s sustainable, full of opportunity and hope.
All benefits are subject to contracts and individual scheme criteria & terms.
We're Award Winning!! FINALISTS: 2024 Retail Week – "Happiest Retailer to Work For"
Retail Store Supervisor/Team Leader (3mth FTC) in Chelmsford employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as up to 40 days of holiday, significant staff discounts, and comprehensive family-related leave policies, our Chelmsford store provides a nurturing environment for our team members to thrive while creating magical moments for customers. Join us in making a difference in the lives of families, all while working alongside a fantastic group of colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor/Team Leader (3mth FTC) in Chelmsford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Mamas & Papas' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Retail Store Supervisor, you'll be the face of the brand. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview and demonstrate your ability to create those magical moments.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've led teams in the past. Share specific stories about how you motivated your team or resolved conflicts. This will highlight your capability to lead a small team of Sales Consultants effectively.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you're proactive and keen to join the Mamas & Papas family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Store Supervisor/Team Leader (3mth FTC) in Chelmsford
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share specific experiences where you've made a customer's day or led a team to success. We want to see that you understand the magic of creating memorable moments for customers.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the Store Supervisor role. Highlight relevant experience, especially in leading teams and providing excellent customer service. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can bring warmth and friendliness to our store, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:Remember to apply through our website for a smooth application process. It only takes a couple of minutes to fill out the form and upload your CV. We can’t wait to hear from you and hopefully welcome you to our Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them special in the retail world. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Store Supervisor, you'll be the face of the brand. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you created memorable moments for them, as this aligns perfectly with the role's focus on customer experience.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or taken initiative in a retail setting. Be ready to discuss your leadership style and how you motivate others. Mamas & Papas is looking for someone who can inspire their team, so share specific examples of how you've done this in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it leaves a positive impression on the interviewers.
