At a Glance
- Tasks: Create magical moments for customers by providing expert advice and personalised service.
- Company: Join Mamas & Papas, a brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, significant discounts, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be the friendly face that helps parents make cherished memories with their little ones.
- Qualifications: Retail or customer service experience and a passion for making customers smile.
The predicted salary is between 20000 - 25000 € per year.
Mamas & Papas at Marks and Spencers, Copthorne Way, Culverhouse Cross, Cardiff, CF5 6Y2
Our store teams are the warm arm of reassurance, the friendly face that offers incredible product insight, product knowledge and trust. Whether it be in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for a baby's 1st birthday or any other item creates magical moments that they'll cherish forever.
The Role: As a Sales Assistant / Consultant, you will act as the ambassador of these magical moments and be at the heart of our business. You will support customers in the Mamas & Papas Cardiff store, providing expert advice and personalised service.
Vacancies: 1 x 8hr (12‑month FTC) – Monday 12‑4, Sunday 1‑5
Qualifications: We are looking for candidates who have experience in retail, sales or customer service and love putting a smile on customers’ faces. You should be able to create memorable moments for shoppers.
Benefits:
- 33 days holiday, increasing up to 40 days with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day one enrolment
- Significant staff discounts for family and friends from our shops and online
- Ongoing offers and discounts across a variety of external organisations, from holidays, travel, restaurants, gifts and services through our Benefits Hub
- Subsidised health and critical illness cover and insurance
- Supportive family‑related leave policies, including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave
- Supportive foster care and carers leave offering
- Support for loss and bereavement
- A menopause‑friendly employer
- Employee recognition and appreciation schemes
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Retail Sales Consultants (Perm & FTC) in Cardiff employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer located in Cardiff, offering a warm and inclusive work environment where employees can thrive. With generous benefits such as up to 40 days of holiday, significant staff discounts, and supportive family-related leave policies, we prioritise the well-being and growth of our team members. Join us in creating magical moments for families while enjoying a culture that celebrates diversity and recognises individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Consultants (Perm & FTC) in Cardiff
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Retail Sales Consultant, you'll be all about creating those magical moments for customers. Role-play with a friend or family member to brush up on your customer service skills and how to handle different scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and approachable when you go for your interview. It shows that you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Consultants (Perm & FTC) in Cardiff
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail and customer service shine through. We want to see how you can create those magical moments for our customers, so share any relevant experiences that highlight your enthusiasm!
Tailor Your Application:Make sure to customise your application for the role at Mamas & Papas. Use keywords from the job description and relate your skills to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Personable:Remember, we’re all about creating a warm and friendly atmosphere. Use a conversational tone in your application to reflect this. Let your personality come through, as we want to know the real you and how you’ll fit into our store team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Mamas & Papas Limited
✨Know Your Products
Before the interview, make sure you’re familiar with Mamas & Papas' range of products. Understand the features and benefits of items like prams, cots, and baby accessories. This knowledge will help you demonstrate your ability to provide expert advice and create those magical moments for customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about times when you created memorable moments or resolved issues effectively. This will show that you have the right mindset for making customers smile and providing personalised service.
✨Emphasise Teamwork
Mamas & Papas values a supportive team environment. Be ready to discuss how you’ve worked collaboratively in previous roles. Share stories that highlight your ability to support colleagues and contribute to a positive store atmosphere, as this aligns with their commitment to inclusivity and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's approach to customer service or how they celebrate diversity within their teams. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
