At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the award-winning Mamas & Papas family in a supportive and inclusive environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Retail or customer service experience with a passion for helping others.
The predicted salary is between 10 - 12 € per hour.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
The role of Sales Assistant / Consultant: Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(s), to be based at our beautiful Mamas & Papas Cardiff store. This Sales Consultant / Sales Assistant vacancy covers 8 hours per week, including either Saturdays, Sundays or both. If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're Award Winning!! FINALISTS 2024 Retail Week "Happiest Retailer to Work For".
Oh, and a great bunch of people to work with too.
Retail Sales Assistant (12mth FTC) in Cardiff employer: Mamas & Papas Limited
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as up to 40 days of holiday, significant staff discounts, and comprehensive family-related leave policies, our Cardiff store team is dedicated to creating magical moments for customers while enjoying a fulfilling and rewarding career. Join us in making a difference in the lives of families and be part of an award-winning team that values diversity and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant (12mth FTC) in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for families will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be the friendly face that customers remember. Role-play common customer scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look the part of a retail ambassador. Wear something smart-casual that reflects the brand's vibe, so they can see you fitting right in with their team from the get-go.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a chance to explore all the amazing opportunities we have at Mamas & Papas. Plus, it’s super easy to navigate!
We think you need these skills to ace Retail Sales Assistant (12mth FTC) in Cardiff
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share any experiences you've had that relate to customer service or sales, and how you enjoy making customers smile. We want to see that spark!
Be Personal and Authentic:Don't be afraid to let your personality come through in your application. Use a friendly tone and share personal anecdotes that highlight your skills and experiences. We’re all about creating magical moments, so show us how you can contribute to that!
Tailor Your Application:Make sure to tailor your application specifically for the Sales Assistant role at Mamas & Papas. Highlight relevant skills and experiences that align with our values and the job description. We love seeing candidates who take the time to connect their background to what we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and commitment to customer service. This will not only help you answer questions confidently but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you created memorable moments, as this aligns perfectly with what Mamas & Papas stands for.
✨Emphasise Teamwork and Inclusivity
Mamas & Papas values diversity and teamwork. Be ready to discuss how you work well in a team and support inclusivity. Share any experiences where you’ve collaborated with others to achieve a common goal, as this will resonate with their company culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about their training programmes, opportunities for growth, or how they celebrate employee achievements. This shows that you’re not just interested in the job, but also in being a part of their community.
