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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a positive impact on families' lives.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
- Other info: Flexible shifts available; apply easily with a quick CV upload.
The predicted salary is between 24000 - 36000 £ per year.
Mamas & Papas at M&S
Gateway Retail Park,
Ruthvenfield Road,
Banbury,
Oxfordshire
OX16 3ER
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Banbury store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 20 hours per week, across 4 days per week, including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
…To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
*****
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their commitment to creating magical moments for customers will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss specific situations where you motivated your team or improved customer experiences.
✨Tip Number 3
Engage with the community around the Banbury store. Demonstrating your knowledge of local events or parenting groups can show your commitment to enhancing customer relationships and understanding their needs.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture. This not only shows your genuine interest but also helps you assess if Mamas & Papas is the right fit for you.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Supervisor. Familiarise yourself with Mamas & Papas' values and how they relate to customer experience.
Tailor Your CV: Highlight your relevant retail experience, especially any supervisory roles. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Mention specific examples of how you've created positive experiences for customers in the past.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and complete the Mamas & Papas application form as specified. Double-check for any errors before submitting.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Experience
Mamas & Papas values incredible customer experiences, so be sure to express your enthusiasm for creating magical moments for customers. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be leading a team. Highlight your leadership experience by discussing how you've motivated and supported team members in previous roles. Use examples that showcase your ability to lead by example and foster a positive team environment.
✨Know the Products Inside Out
Familiarise yourself with Mamas & Papas' product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also show your commitment to providing excellent product insight to customers.
✨Emphasise Inclusivity and Diversity
Mamas & Papas is committed to inclusivity and diversity. Be prepared to discuss how you can contribute to this culture within the store. Share any experiences you have in promoting diversity or working with diverse teams, as this aligns with their values.
