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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a real impact in customers' lives.
- Qualifications: Retail supervisor experience preferred; a passion for customer service is essential.
- Other info: Flexible shifts available; apply easily with a quick CV upload.
The predicted salary is between 24000 - 36000 £ per year.
High Wycombe (Mamas & Papas at NEXT)
Crest Road,
High Wycombe,
Buckinghamshire
HP11 1UA
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas High Wycombe store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 16 hours per week, across 3 days, including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
…To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
*****
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
*****
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Be ready to discuss specific situations where you motivated your team or improved customer experiences.
✨Tip Number 3
Engage with the local community and understand the needs of parents in High Wycombe. This knowledge can help you tailor your approach to customer service and demonstrate your commitment to creating magical moments for families.
✨Tip Number 4
Prepare thoughtful questions about the role and the store's operations. This shows your genuine interest in the position and helps you stand out as a proactive candidate who is eager to contribute to the team.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Supervisor. Familiarise yourself with the job description and think about how your experience aligns with their expectations.
Tailor Your CV: Customise your CV to highlight relevant retail experience, especially any supervisory roles. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Mention specific examples from your past experiences that demonstrate your leadership skills and ability to create 'magical moments' for customers.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and complete the Mamas & Papas application form as specified. Double-check for any errors before submitting to make a great first impression.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a positive experience for customers in your previous roles.
✨Demonstrate Leadership Skills
Since you'll be leading a team of Sales Consultants, it's crucial to showcase your leadership abilities. Discuss your experience in managing teams, resolving conflicts, and motivating others. Highlight any successful projects or initiatives you've led that resulted in improved team performance or customer satisfaction.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Mamas & Papas and their product offerings. Understanding their values, mission, and the unique experiences they provide will help you align your answers with what they are looking for in a candidate. Mention specific products or services that resonate with you during the conversation.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the store's culture, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
