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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a real impact in customers' lives.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
- Other info: Flexible hours with a friendly team in a vibrant retail setting.
Milton Keynes (Mamas & Papas at NEXT) Unit C Central Retail Park Patriot Drive Bradwell Common Milton Keynes MK13 8PU
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas MILTON KEYNES concession store within NEXT, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covers 14 hours per week, covering Wednesday 1.15pm-8.15pm and Sunday 10am-4.45pm.
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
Retail Store Supervisor / Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor / Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will not only help you in interviews but also show your genuine interest in the brand and its mission to create magical moments for families.
✨Tip Number 2
Highlight your leadership skills during any interactions. As a Store Supervisor, you'll be leading a team, so share examples of how you've successfully managed or motivated others in previous roles to demonstrate your capability.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role focuses on creating memorable experiences for customers, think about how you can convey your approach to exceptional service and how it aligns with Mamas & Papas' values.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Retail Store Supervisor / Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Supervisor. Familiarise yourself with the job description and think about how your experience aligns with their expectations.
Tailor Your CV: Customise your CV to highlight relevant retail experience, especially any supervisory roles or customer service achievements. Use specific examples that demonstrate your ability to lead a team and create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of Mamas & Papas' mission. Mention how you can contribute to creating magical moments for customers and support your team effectively.
Follow Application Instructions: Ensure you follow the application instructions precisely. Download the application form as specified, complete it thoroughly, and submit it along with your CV through the StudySmarter website.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be sure to express your enthusiasm for customer service and share examples of how you've gone above and beyond to make a customer's experience memorable.
✨Demonstrate Leadership Skills
Since you'll be leading a team of Sales Consultants, it's crucial to showcase your leadership abilities. Prepare to discuss your experience in managing teams, resolving conflicts, and motivating others to achieve store goals.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being knowledgeable about their offerings will not only impress the interviewers but also show that you're genuinely interested in the brand and its mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in the store. Think of scenarios related to customer complaints, team dynamics, or sales targets, and prepare your responses to demonstrate your problem-solving skills.
