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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a renowned retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join a passionate team making memorable moments for families while working in a fun atmosphere.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a love for customer service is essential.
- Other info: Flexible shifts available; apply easily with a quick CV upload and application form.
The predicted salary is between 24000 - 36000 £ per year.
Mamas & Papas (London, White City)
Unit 2063, Westfield White City Shopping Centre,
London
W12 7GF
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas White City store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 16 hours per week, across 3 days, including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
…To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially around baby products and customer experiences, will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss specific situations where you motivated your team or improved customer satisfaction.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only enhances your understanding of customer needs but also demonstrates your commitment to the role and the brand's mission.
✨Tip Number 4
Network with current or former employees of Mamas & Papas. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Supervisor at Mamas & Papas. Highlight your experience in leading teams and providing excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in retail supervision or as a senior sales assistant. Emphasise any achievements that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Mamas & Papas' mission. Mention specific examples of how you've led teams and contributed to a positive shopping experience.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and complete the Mamas & Papas application form as specified. Double-check for any errors before submitting.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Experience
Mamas & Papas values creating magical moments for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to enhance customer experiences. This will demonstrate your alignment with their mission.
✨Highlight Leadership Skills
As a Store Supervisor, you'll be leading a team. Discuss your leadership style and provide specific instances where you've successfully managed or motivated a team. This will show that you can inspire others and drive results.
✨Familiarise Yourself with Their Products
Knowledge about Mamas & Papas' products is crucial. Take some time to research their offerings, especially those related to parenting and baby care. Being able to discuss their products confidently will impress the interviewers.
✨Emphasise Inclusivity and Diversity
Mamas & Papas champions diversity and inclusivity. Be ready to discuss how you have contributed to a diverse workplace or how you would support inclusivity within the team. This aligns with their company values and shows you're a good cultural fit.
