At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a real impact in customers' lives.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
- Other info: Flexible shifts available; apply easily with a quick CV upload.
The predicted salary is between 24000 - 36000 £ per year.
Mamas & Papas at NEXT
Enfield Retail Park
Crown Road
Enfield
Greater London
EN1 1TH
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Enfield store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 16 hours per week, across 3 days, including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
…To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings and the magical moments they create for customers will help you connect better during any conversations or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring managers.
✨Tip Number 3
Engage with the brand on social media. By following Mamas & Papas and interacting with their posts, you can gain insights into their culture and customer engagement strategies, which can be beneficial during discussions.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in becoming part of their team and helps you stand out as a candidate who is truly invested in the opportunity.
We think you need these skills to ace Retail Store Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Supervisor at Mamas & Papas. Highlight your experience in leading teams and providing excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in retail supervision or as a senior sales assistant. Emphasise your ability to create memorable customer experiences and lead by example.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer satisfaction. Mention specific examples of how you've contributed to a positive shopping experience in previous roles.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and complete the Mamas & Papas application form as specified. Double-check for any errors before submitting.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Experience
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've enhanced customer experiences in previous roles, demonstrating your commitment to exceptional service.
✨Highlight Your Leadership Skills
Since you'll be leading a team of Sales Consultants, it's crucial to showcase your leadership abilities. Discuss your experience in motivating and guiding teams, and provide specific instances where your leadership made a positive impact on store performance.
✨Understand the Brand Values
Familiarise yourself with Mamas & Papas' mission and values. During the interview, express how your personal values align with theirs, particularly regarding inclusivity and creating memorable experiences for families.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the store's culture, team dynamics, and future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.