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For Companies At a Glance
- Tasks: Assist customers with their shopping journey and create memorable experiences.
- Company: Join Mamas & Papas, a trusted name in baby essentials and family support.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a friendly team making a positive impact on families' lives.
- Qualifications: Retail or customer service experience is preferred but not essential.
- Other info: Flexible shifts available; apply quickly with a simple CV submission.
Mamas & Papas at NEXT
131 Marshall Lake Rd,
Shirley Street,
Solihull
Birmingham
B90 4RB
Overview
Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding our customers through their parenting journey, our teams ensure memorable moments for families shopping for essentials like prams, cots, or baby outfits.
The Role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and form the heart of our business at Mamas & Papas Solihull.
The vacancies cover various hours, including:
- Monday 3-7
- Saturday 10-2, 12-4 & 3-7
- Sunday 1-5
Apply to discuss shift patterns that suit you.
If you have a background in retail, sales, or customer service, and enjoy creating positive experiences for customers, we would love to hear from you.
How to Apply
To apply, download your CV and complete our short application form via the provided link. (2 minutes max)
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar, nor any associated terms & conditions.
Our Commitment to Diversity
We champion diversity and inclusivity, celebrating all cultures, ethnicities, and gender preferences, believing in the power of inclusivity to move us forward.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Staff discounts for family & friends
- External offers & discounts on holidays, travel, dining, gifts, and more
- Subsidised health & critical illness cover
- Family-related leave policies including enhanced pay for maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition schemes
We are committed to sustainability and future growth. Learn more about our \”For the Future\” initiatives on our website.
And, of course, a great team to work with!
(NB: Benefits subject to individual schemes and contract terms)
Award Recognition
Finalists for the 2024 Retail Week \”Happiest Retailer to Work For\” award.
#J-18808-Ljbffr
Retail Sales Assistants employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings, such as prams and cots, will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created positive experiences in previous roles. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on memorable moments.
✨Tip Number 3
Research the company culture and values of Mamas & Papas. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This not only shows your interest in the role but also gives you a chance to learn more about the team dynamics and the specific responsibilities of the Sales Assistant position.
We think you need these skills to ace Retail Sales Assistants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, sales, or customer service. Emphasise any roles where you created positive experiences for customers, as this aligns with the values of Mamas & Papas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the parenting journey. Mention specific examples of how you've positively impacted customers in previous roles.
Highlight Availability: Since the role offers various shift patterns, clearly state your availability in your application. This shows flexibility and willingness to work during the required hours.
Showcase Your Knowledge: If you have knowledge about baby products or parenting, mention it in your application. This can set you apart from other candidates and demonstrate your suitability for the role.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Mamas & Papas values creating memorable experiences for families. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, highlighting your commitment to excellent service.
✨Know the Products Inside Out
Familiarise yourself with the range of products offered by Mamas & Papas, especially essentials like prams and cots. Demonstrating product knowledge during the interview will show that you're genuinely interested and ready to assist customers effectively.
✨Emphasise Teamwork and Collaboration
As a Sales Assistant, you'll be part of a team that creates a warm and welcoming environment. Share experiences where you've successfully worked as part of a team, showcasing your ability to collaborate and support your colleagues.
✨Be Ready to Discuss Flexibility
The role offers various shift patterns, so be prepared to discuss your availability. Highlight your willingness to adapt to different schedules, which shows your commitment to being a reliable team member.
