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For Companies At a Glance
- Tasks: Assist customers with product knowledge and create memorable shopping experiences.
- Company: Join Mamas & Papas, a trusted name in baby products, at Marks and Spencers.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a friendly team making a difference for families in their parenting journey.
- Qualifications: Retail or customer service experience is preferred; enthusiasm is key!
- Other info: Flexible hours: Tuesdays and Sundays, perfect for students!
Mamas & Papas at Marks and Spencers, Copthorne Way, Culverhouse Cross, Cardiff, CF5 6Y2
Our store teams are the warm arm of reassurance and a friendly face offering product insight, knowledge, and trust. Whether it’s our in-store personal shopping, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our teams ensure memorable moments for families shopping for prams, cots, or baby outfits.
Our Sales Consultant / Sales Assistant teams are ambassadors of these special moments and the heart of our business. We are expanding and looking for enthusiastic Sales Assistants to join our Mamas & Papas Cardiff store. This position is for 8 hours per week, covering Tuesdays from 4.30-8.30 pm and Sundays from 11 am to 3 pm.
If you have a background in retail, sales, or customer service and enjoy creating positive experiences for customers, we’d love to hear from you.
How to Apply
To apply, please download your CV and complete our short application form via the link provided. It takes about 2 minutes. No agencies please: We do not accept unsolicited CVs from recruitment agencies.
Our Commitment to Diversity
We are dedicated to championing diversity and inclusivity in all aspects of our work and campaigns.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension from day 1
- Staff discounts for family & friends
- External discounts on holidays, travel, and more
- Subsidised health & critical illness cover
- Family leave policies, including maternity, IVF, surrogacy, paternity, and adoption
- Foster care & carers leave
- Support for loss and bereavement
- Menopause Friendly employer
- Recognition and appreciation schemes
We are committed to a sustainable future and invite you to learn more about our initiatives on our website. And yes, it’s a great place to work!
(NB*: Benefits are subject to contract and individual scheme criteria.)
Award Recognition
Finalists for the 2024 Retail Week "Happiest Retailer to Work For" award.
Retail Sales Assistant employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in prams, cots, and baby outfits, will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since the role involves creating memorable experiences for families, be prepared to share examples of how you've positively impacted customers in previous roles.
✨Tip Number 3
Highlight your availability and flexibility, especially for the specific hours mentioned in the job description. Being clear about your commitment to the required schedule can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in parenting and baby products. Being knowledgeable about current market trends will not only impress during interviews but also help you connect with customers on a deeper level.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, sales, or customer service. Emphasise any roles where you created positive experiences for customers, as this aligns with the values of Mamas & Papas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as creating memorable moments for families.
Showcase Your Soft Skills: In your application, highlight soft skills like communication, empathy, and teamwork. These are crucial for a Sales Assistant role, especially when guiding customers through their parenting journey.
Follow Application Instructions: Ensure you download your CV and complete the short application form as instructed. Double-check that all information is accurate and submitted on time to avoid any issues.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating positive experiences for customers. Share specific examples from your past retail or customer service roles where you went above and beyond to help a customer.
✨Know the Products Inside Out
Familiarise yourself with Mamas & Papas' product range, especially prams, cots, and baby outfits. Being knowledgeable about the products will help you answer questions confidently and demonstrate your commitment to the role.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team. Discuss how you have collaborated with colleagues in previous roles to create memorable moments for customers, as teamwork is essential in a retail environment.
✨Prepare Questions for the Interviewer
Think of thoughtful questions to ask the interviewer about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
