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For Companies At a Glance
- Tasks: Assist customers with product knowledge and create memorable shopping experiences.
- Company: Mamas & Papas is a leading retailer dedicated to supporting families on their parenting journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Join a friendly team and make a positive impact on families' lives while gaining retail experience.
- Qualifications: Previous retail or customer service experience is preferred but not essential.
- Other info: Flexible hours available; perfect for students looking to balance work and studies.
Mamas & Papas (Farnborough Store)
Unit 1, Blackwater Shopping Centre
Farnborough
GU14 8BL
Overview
Our store teams are the warm, reassuring, friendly face that offers incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers along their parenting journey, our teams ensure memorable moments for families shopping for prams, cots, baby changing tables, or first birthday outfits.
The Role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are ambassadors of these special moments and the heart of our business. We are expanding our family and looking for dedicated Sales Assistants at our Farnborough store.
This vacancy is for 8 hours per week across 2 days:
- Saturday 10-2
- Sunday 12-4
If you have experience in retail, sales, or customer service and enjoy creating memorable experiences for customers, we\’d love to hear from you.
To Apply
Please click to download your CV and complete our short application form. The process takes about 2 minutes.
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
Our Commitment to Diversity
We champion diversity in all its forms and believe in inclusivity to help everyone move forward.
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Staff discounts for family & friends
- Offers & discounts across various external organizations
- Subsidised health & critical illness cover
- Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, adoption, shared parental leave
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- Menopause Friendly Employer
- Recognition & Appreciation Schemes
We are committed to sustainability and future growth. Visit our website to view our \”For the Future\” commitment.
And yes, we have a fantastic team to work with!
(NB*: Benefits subject to individual schemes and contracts)
Award Recognition
Finalists for 2024 Retail Week – \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Sales Assistant employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in prams and baby products, will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Highlight any previous experience in retail or customer service during your interactions. Share specific examples of how you've created memorable experiences for customers, as this aligns perfectly with the role's focus on customer engagement.
✨Tip Number 3
Show your enthusiasm for working in a team environment. Mamas & Papas values collaboration, so expressing your ability to work well with others and contribute positively to the store atmosphere can set you apart.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture. This not only shows your genuine interest but also helps you assess if Mamas & Papas is the right fit for you, making a positive impression during any discussions.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail, sales, or customer service experience. Emphasise any roles where you created memorable experiences for customers, as this aligns with the values of Mamas & Papas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to connect with customers. Mention specific examples of how you've contributed to positive customer experiences in previous roles.
Highlight Your Availability: Since the role requires specific hours on weekends, clearly state your availability in your application. This shows that you are organised and ready to meet their scheduling needs.
Showcase Your Knowledge: Demonstrate your understanding of the products sold at Mamas & Papas. Mention any relevant knowledge about baby products or parenting that could help you stand out as a candidate who can provide valuable insights to customers.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
Mamas & Papas values creating memorable experiences for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to provide excellent customer service.
✨Demonstrate Product Knowledge
Familiarise yourself with the products they offer, such as prams and cots. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Emphasise Teamwork
As a Sales Assistant, you'll be part of a team. Highlight your ability to work collaboratively and share instances where you've successfully worked with others to achieve a common goal.
✨Be Personable and Approachable
Since the role involves interacting with families, it's important to come across as warm and friendly. Practice your body language and tone to ensure you convey approachability during the interview.
