At a Glance
- Tasks: Lead a team to create magical moments for new and expectant parents.
- Company: Join the award-winning Mamas & Papas, the UK's largest baby products retailer.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Make a real impact in a growing business while running your own store.
- Qualifications: Experience in retail management or a passion for customer experience.
- Other info: Be part of a diverse team committed to inclusivity and sustainability.
The predicted salary is between 30000 - 42000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever.
Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map.
Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own, with freedom & job security.
At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores in partnership with NEXT.
We’re therefore looking to recruit a CONCESSION STORE MANAGER for our site in Solihull, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Solihull & surrounding areas.
These mini stores are perfect for an Assistant Manager or Deputy Manager looking to take that step up into running their own store, & team, their way. Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.
If you are either of these… don’t hesitate….apply now. You won’t regret it, a member of the recruitment team will give you a call to help bring this opportunity to life.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Want to see how we are going about it? Visit our website and view our "For the Future" commitment.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We’re Award Winning!! FINALISTS: 2024 - Retail Week "Happiest Retailer to Work For"
Concession Store Manager (Mamas & Papas at NEXT) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT)
✨Tip Number 1
Get to know the brand! Mamas & Papas is all about creating magical moments for families, so dive into their values and products. When you understand what makes them tick, you can show your passion during interviews and connect with the team on a deeper level.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or through social media. They can give you insider tips on the interview process and what it’s really like to work at Mamas & Papas. Plus, it shows you’re proactive and genuinely interested!
✨Tip Number 3
Prepare some killer questions for your interview. Think about what you want to know about the role and the company culture. This not only shows your enthusiasm but also helps you figure out if this is the right fit for you. Remember, it’s a two-way street!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team that’s all about making a difference in the lives of new parents.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer experience shine through. We want to see how excited you are about creating magical moments for our customers and how you can bring that energy to the team.
Be Yourself: Don’t be afraid to show your personality in your application. We’re looking for someone who can be proactive and different, so let us know what makes you unique and how you’d put our store on the map!
Tailor Your Application: Make sure to tailor your application to the Concession Store Manager role. Highlight your relevant experience and skills that align with what we’re looking for, especially if you’ve got ideas for enhancing customer experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas Limited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas and their values. Understand their commitment to creating magical moments for customers and how they celebrate diversity. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you’ve motivated others or implemented new ideas that improved customer experience.
✨Be Ready to Discuss Customer Experience
Customer experience is at the heart of this role. Come prepared with ideas on how you would enhance the shopping experience for new and expectant parents. Think about how you can create those 'magical moments' and be ready to share your vision during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the store's goals, team dynamics, and how Mamas & Papas plans to continue its growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.