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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a renowned retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a real impact in customers' lives.
- Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Glasgow store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 12 hours per week, shifts being
- Monday 5.30-9.30
- Tuesday 5.30-9.30
- Saturday 10.45-7.30
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
- To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Mamas & Papas (Glasgow)
Glasgow Fort Shopping Park,
Garthamlock Road,
Easterhouse
Glasgow
G34 9DL
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Glasgow store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 12 hours per week, shifts being
- Monday 5.30-9.30
- Tuesday 5.30-9.30
- Saturday 10.45-7.30
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
- To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m #J-18808-Ljbffr
Retail Store Supervisor/Team Leader employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings, especially around personal shopping experiences and consultations, will help you connect with the brand's mission and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or improved customer satisfaction, as these are key qualities they’re looking for in a supervisor.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only enhances your understanding of customer needs but also shows your commitment to the role and the brand’s values, making you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Mamas & Papas if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Store Supervisor. Highlight your relevant experience in retail supervision and customer service in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the responsibilities of a Store Supervisor. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to create magical moments for customers. Mention specific examples from your past experiences that illustrate your leadership and customer service skills.
Follow Application Instructions: Ensure you follow the application instructions provided by Mamas & Papas. Download your CV, complete their application form, and submit everything as directed to avoid any issues with your application.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas values a warm and friendly approach to customer service. Be prepared to share examples of how you've created memorable experiences for customers in your previous roles, especially in retail.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be leading a team. Highlight your experience in managing or mentoring others, and discuss how you motivate and support your team to achieve great results.
✨Know the Products Inside Out
Familiarise yourself with Mamas & Papas' product range. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to providing excellent customer insights.
✨Emphasise Teamwork and Collaboration
The role involves working closely with the store manager and other team members. Share examples of how you've successfully collaborated with others in past positions to achieve common goals.
