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- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Mamas & Papas is a renowned retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join an award-winning team that values inclusivity and makes a positive impact on families.
- Qualifications: Retail experience preferred; a passion for customer service and team leadership is essential.
- Other info: Flexible shifts available; apply quickly to be among the first applicants!
The predicted salary is between 24000 - 36000 £ per year.
Retail Store Supervisor/Team Leader (12mth FTC)
Join to apply for the Retail Store Supervisor/Team Leader (12mth FTC) role at Mamas & Papas
Retail Store Supervisor/Team Leader (12mth FTC)
1 day ago Be among the first 25 applicants
Join to apply for the Retail Store Supervisor/Team Leader (12mth FTC) role at Mamas & Papas
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Luton store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 30 hours per week, across 4 days including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
- To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Mamas & Papas at NEXT
Luton Retail Park
Gipsy Lane
Luton
LU1 3JH
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Luton store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covering 30 hours per week, across 4 days including either Saturdays, Sundays, or both.
(Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.
TO APPLY:
- To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Retail Store Supervisor/Team Leader (12mth FTC) employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader (12mth FTC)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully led a team or improved customer service. Be ready to share specific examples that highlight your ability to motivate and support others.
✨Tip Number 3
Engage with the local community and attend events related to parenting or retail. This will not only enhance your knowledge but also demonstrate your commitment to creating magical moments for customers.
✨Tip Number 4
Prepare thoughtful questions about the role and the store's operations. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
We think you need these skills to ace Retail Store Supervisor/Team Leader (12mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision or as a senior sales assistant. Emphasise your ability to lead a team and create memorable customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Mamas & Papas' mission. Mention specific examples of how you've contributed to customer satisfaction in previous roles.
Highlight Team Leadership Skills: In your application, focus on your leadership skills. Provide examples of how you've successfully managed a team, resolved conflicts, or motivated colleagues to achieve store goals.
Showcase Customer-Centric Approach: Demonstrate your commitment to providing exceptional customer service. Include anecdotes that illustrate how you've gone above and beyond to ensure customers have a positive shopping experience.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Mamas & Papas values creating magical moments for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to enhance customer experiences. This will demonstrate your alignment with their mission.
✨Highlight Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Discuss your leadership style and provide specific instances where you've successfully managed or motivated a team. This will show that you can lead by example and support your colleagues.
✨Know the Products Inside Out
Familiarise yourself with Mamas & Papas' product range before the interview. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to providing excellent product insight to customers.
✨Emphasise Inclusivity and Diversity
Mamas & Papas is committed to inclusivity. Be ready to discuss how you have contributed to a diverse workplace in the past or how you would promote inclusivity within your team. This aligns with their values and shows you're a good cultural fit.
