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For Companies At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a trusted name in baby products, dedicated to making parenting moments special.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Be part of a passionate team that values inclusivity and celebrates every customer's journey.
- Qualifications: Retail supervisor experience preferred; a passion for customer service is essential.
- Other info: Flexible shifts available; apply quickly with a simple CV upload.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
The Role of Store Supervisor
Our SUPERVISORS are ambassadors of these magical moments, and the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR/TEAM LEADER to be based at our Mamas & Papas Trafford Centre store, leading a small team of Sales Consultants, working closely with the Store Manager or Management teams to achieve store results and incredible customer experience.
This Store Supervisor opportunity covers 40 hours per week, across 5 days, including either Saturdays, Sundays, or both. (Apply to chat through shifts that would work best for you)
If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer’s face, leaving them with magical moments they\’ll never forget, and can lead a team by example and provide support, then we\’d love to hear from you.
How to Apply
- To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our For the Future commitment
- Oh, and a great bunch of people to work with too.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries
- Retail
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Retail Store Supervisor/Team Leader employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings and the magical moments they create for customers will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific instances where you motivated your team to achieve sales targets or enhance customer experiences.
✨Tip Number 3
Engage with the community around the Trafford Centre store. Attend local events or visit the area to understand the customer demographic better, which can give you insights into tailoring the shopping experience for them.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture to ask during your interview. This shows your genuine interest in the position and helps you assess if Mamas & Papas is the right fit for you.
We think you need these skills to ace Retail Store Supervisor/Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Retail Store Supervisor. Highlight your relevant experience in retail and team leadership in your application.
Tailor Your CV: Customise your CV to reflect your experience in retail supervision or as a senior sales assistant. Emphasise your ability to create magical customer experiences and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Mention specific examples of how you've made a positive impact in previous roles.
Follow Application Instructions: Ensure you follow the application instructions provided by Mamas & Papas. Download your CV and complete their short application form accurately to avoid any issues during the submission process.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating magical moments for customers. Share specific examples from your past experiences where you went above and beyond to ensure a positive customer experience.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being able to speak knowledgeably about their offerings and how they align with customer needs will show your commitment to the role.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This shows your interest in the position and helps you gauge if the company culture aligns with your values.
