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For Companies At a Glance
- Tasks: Create magical moments for customers through exceptional service and product knowledge.
- Company: Join the award-winning Mamas & Papas team in a supportive retail environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Why this job: Be part of a team that makes parenting journeys unforgettable and rewarding.
- Qualifications: Retail or customer service experience with a passion for helping others.
- Other info: Flexible shifts available; work with a fantastic group of people.
Overview
Our store teams are the warm arm of reassurance, the friendly face offering incredible product insight, knowledge and trust. Whether it be in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or guiding customers along their parenting journey, our store teams are there to make sure buying essentials for baby’s first years becomes magical moments they’ll cherish forever.
The Role: Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT teams are ambassadors of these magical moments and the heart of our business. Here at Mamas & Papas we are expanding our family by growing our team and are looking for amazing SALES ASSISTANTS / SALES CONSULTANTS to be based at our Chelmsford store.
- 12 hours across 3 days, including Saturdays, Sundays or both
- 6 hours across 2 days, Saturday 12-6 and Sunday 10:30-4:30
(Apply to chat through what shift patterns would work best for you.)
If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, we’d love to hear from you.
To APPLY
- To apply for this sales consultant / sales assistant opportunity, click through to download your CV and complete our short Mamas & Papas application form. (2 mins max)
No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across holidays, travel, restaurants, gifts & services through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including enhanced maternity pay, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- Commitment to sustainability and future-focused initiatives; see the For the Future commitments on our website
- A great group of people to work with
(NB: All benefits subject to contracts and individual scheme criteria & terms.)
We’re award-winning: Finalists 2024 Retail Week – \”Happiest Retailer to Work For\”; Winners 2023 Retail Week – \”Best Retailer\” under £250m; Winners 2022 Retail Gazette – \”Best Game Changer Retailer\” under £500m.
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Retail Sales Assistants employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants
✨Tip Number 1
Get to know the brand! Dive into Mamas & Papas' values and products. When you understand what makes them special, you can show genuine enthusiasm during your interview, which is bound to impress.
✨Tip Number 2
Practice your people skills! Since this role is all about creating magical moments for customers, think of examples from your past experiences where you've gone above and beyond for someone. Share those stories to showcase your customer service prowess.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A friendly smile and a professional appearance can set the tone for a great conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it shows you’re serious about joining the Mamas & Papas family. Plus, we love seeing applications that come directly from our site!
We think you need these skills to ace Retail Sales Assistants
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you love making customers smile.
Tailor Your CV: Make sure your CV is tailored to the role of Sales Assistant. Highlight any relevant experience in retail or customer service, and showcase those magical moments you've created for customers in the past.
Keep It Concise: We appreciate a clear and concise application. Stick to the point and make sure every word counts. Remember, we’re looking for quality over quantity!
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy – just download your CV and fill out our short application form. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand
Before your interview, take some time to research Mamas & Papas. Understand their values, products, and what makes them special in the retail world. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you can create those 'magical moments' that Mamas & Papas prides itself on.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the brand's image. You want to look approachable and professional, so choose an outfit that balances both. Remember, you’re applying to be a friendly face in-store!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This shows your enthusiasm and helps you gauge if the role is right for you. Consider asking about team dynamics, training opportunities, or how they celebrate successes within the store.
