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- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a caring brand dedicated to supporting families and celebrating diversity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join a passionate team making a difference in parenting journeys and be part of an award-winning culture.
- Qualifications: Retail or customer service experience is preferred; a friendly attitude is essential.
- Other info: Flexible shifts available; we value inclusivity and sustainability.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday is a magical moment they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant Teams are our ambassadors of these magical moments and the heart of our business. Here at Mamas & Papas, we are expanding our own family through continued growth by looking for some amazing Sales Assistant(s) to be based at our beautiful Mamas & Papas Bluewater store. This Sales Consultant / Sales Assistant vacancy covers 12 hours per week, across 3 days, including either Saturdays, Sundays or both (apply to chat through what shift patterns would work best for you).
If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially around parenting products, will help you connect with customers and demonstrate your passion for creating magical moments.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've made a positive impact on customers in previous roles. This will highlight your ability to create memorable experiences, which is key for this position.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only builds your knowledge but also shows your commitment to supporting parents, aligning with Mamas & Papas' mission.
✨Tip Number 4
Network with current or former employees of Mamas & Papas. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail or customer service. Emphasise any previous roles where you created memorable experiences for customers, as this aligns with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create magical moments for customers. Mention specific examples from your past experiences that demonstrate your skills.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers and creating memorable experiences. Share specific examples from your past roles where you went above and beyond to assist a customer, as this aligns perfectly with the values of Mamas & Papas.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Mamas & Papas, especially those related to parenting and baby care. Being able to discuss features and benefits confidently will show that you're prepared and genuinely interested in the role.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well within a team. Mamas & Papas values a supportive environment, so share experiences where you collaborated effectively with colleagues to achieve a common goal or enhance customer satisfaction.
✨Be Ready to Discuss Inclusivity
Since Mamas & Papas champions diversity and inclusivity, be prepared to talk about how you can contribute to a welcoming atmosphere for all customers. Share any relevant experiences that demonstrate your commitment to these values.
