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- Tasks: Help families create magical moments through personalised shopping experiences and expert product advice.
- Company: Join the award-winning Mamas & Papas team, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be the heart of our business and make a real difference in customers' lives.
- Qualifications: Retail or customer service experience is a plus; passion for helping others is essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Join to apply for the Retail Sales Assistant role at Mamas & Papas
Overview: Our store teams are the warm arm of reassurance, offering product insight, product knowledge and trust. Whether through in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or guiding customers on their parenting journey, our teams help families create magical moments when buying items like prams, cots, baby changing tables, or outfits for a baby’s first birthday.
THE ROLE of Sales Assistant / Consultant: Our SALES CONSULTANT / SALES ASSISTANT teams are ambassadors of these magical moments and the heart of our business. We are expanding our family and are looking for amazing SALES ASSISTANTS to be based at our Mamas & Papas Westwood Cross store. This vacancy covers 8 hours per week, across 2 days (a Saturday and a Sunday). Apply to chat through what shift patterns would work best for you. If you come from a retail, sales, or customer service background and love creating magical moments for customers, we’d love to hear from you.
To APPLY: To apply for this opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2 mins max).
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms. We strongly believe in inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends
- Discounts across a variety of external organisations via our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- For the Future commitments information available on our website
Note: All benefits are subject to contracts and individual scheme criteria and terms.
We’re an award-winning business with recent recognitions for being a great place to work.
Location: Mamas & Papas, Westwood Cross, 479 Haine Road, Unit A, Westwood Cross Centre, Broadstairs, CT10 2BF
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Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know Mamas & Papas! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely connects with their mission of creating magical moments for families.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-play with a friend or family member to get comfortable with answering questions and providing product insights, just like you would as a Sales Assistant.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it helps us keep track of your application. Plus, it shows you’re keen on joining the Mamas & Papas family!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in retail or customer service. Highlight any relevant skills that show you can create those magical moments for customers, just like we do at Mamas & Papas.
Show Your Passion: In your application, let your enthusiasm for working with families and babies shine through. We want to see that you genuinely care about helping customers on their parenting journey!
Keep It Concise: When filling out the application form, keep your answers clear and to the point. We appreciate brevity, so focus on what makes you a great fit for the Sales Assistant role without rambling.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s quick and easy, and it ensures your application gets to us without any hassle. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with Mamas & Papas' product range. Understand the features and benefits of items like prams, cots, and baby outfits. This knowledge will help you demonstrate your passion for the role and show that you're ready to assist customers in creating those magical moments.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've gone above and beyond for a customer. Whether it’s resolving an issue or providing exceptional service, be ready to share these stories. Mamas & Papas values a warm and reassuring approach, so let your personality shine through!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they celebrate diversity within the workplace. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
✨Dress the Part
Since this is a retail position, dressing smartly yet comfortably is key. Aim for a polished look that reflects the brand's image. This not only makes a good impression but also shows that you understand the importance of presentation in retail.
