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For Companies At a Glance
- Tasks: Help families create magical moments through personalised shopping experiences and expert product advice.
- Company: Join the award-winning Mamas & Papas team, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be the heart of our business and make a real difference in customers' lives.
- Qualifications: Retail or customer service experience is a plus; passion for helping others is essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Overview
Our store teams are the warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or someone to help guide our customers along their unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s first birthday is a magical moment they\’ll cherish forever.
THE ROLE of Sales Assistant / Consultant
The Sales Consultant / Sales Assistant teams are our ambassadors of these magical moments and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for amazing Sales Assistants to be based at our beautiful Peterborough store.
Working Hours
This vacancy covers 8 hours per week: Thursday 4‑8pm and Saturday 3‑7pm.
Qualifications
If you come from a retail assistant, sales assistant or customer service background & love putting a smile on a customer\’s face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you. We welcome people of all cultures, ethnicities and gender preferences and celebrate diversity in all its forms.
To Apply
- To apply, simply click through to download your CV and complete our short Mamas & Papas application form (2mins max).
No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive foster care & carers leave offering.
- Support for loss and bereavement.
- A menopause friendly employer.
- Employee recognition and appreciation schemes.
- A business for the future, helping children grow up in a world of opportunity and hope. Visit our website to view our \”For the Future\” commitment.
- Oh, and a great bunch of people to work with too.
(All benefits subject to contracts and individual schemes criteria & terms)
Awards
We are award winning! Finalists: 2024 Retail Week \”Happiest Retailer to Work For\”. Winners: 2023 Retail Week \”Best Retailer\” under £250m. Winners: 2022 Retail Gazette \”Best Game Changer Retailer\” under £500m.
Address
Peterborough (Mamas & Papas at NEXT) Unit G, Brotherhood Retail Park Lincoln Rd Peterborough PE4 6ZR
#J-18808-Ljbffr
Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know Mamas & Papas! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely connects with their mission of creating magical moments for families.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-play with a friend or family member to get comfortable with answering questions and providing product insights, just like you would as a Sales Assistant.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it helps us keep track of your application. Plus, it shows you’re keen on joining the Mamas & Papas family!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in retail or customer service. Highlight any relevant skills that show you can create those magical moments for customers, just like we do at Mamas & Papas.
Show Your Passion: In your application, let your enthusiasm for working with families and babies shine through. We want to see that you genuinely care about helping customers on their parenting journey!
Keep It Concise: When filling out the application form, keep your answers clear and to the point. We appreciate brevity, so focus on what makes you a great fit for the Sales Assistant role without rambling.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s quick and easy, and it ensures your application gets to us without any hassle. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with Mamas & Papas' product range. Understand the features and benefits of items like prams, cots, and baby outfits. This knowledge will help you demonstrate your passion for the role and show that you're ready to assist customers in creating those magical moments.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've gone above and beyond for a customer. Whether it’s resolving an issue or providing exceptional service, be ready to share these stories. Mamas & Papas values a warm and reassuring approach, so let your personality shine through!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they celebrate diversity within the workplace. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
✨Dress the Part
Since this is a retail position, dressing smartly yet comfortably is key. Aim for a polished look that reflects the brand's image. This not only makes a good impression but also shows that you understand the importance of presentation in retail.
