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- Tasks: Maximise online sales and enhance customer experience on our website and app.
- Company: Mamas & Papas is a leading retailer of nursery and baby products, dedicated to supporting new parents.
- Benefits: Enjoy 33 days holiday, flexible working, and significant staff discounts.
- Why this job: Join a passionate team making a real difference in the lives of new parents.
- Qualifications: Ecommerce Trading or Merchandise background with a proven track record in online sales.
- Other info: Hybrid working model with a vibrant office culture and supportive policies.
The predicted salary is between 28800 - 43200 £ per year.
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Overview
Our Digital / Ecommerce team are the heart & soul of our incredible mamasandpapas.com site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services.
Overview
Our Digital / Ecommerce team are the heart & soul of our incredible mamasandpapas.com site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services.
Our Digital Team’s focus is to make sure that whether buying that first pram, baby changing table, cot, or even just picking up a cute little baby grow, whatever it may be, a magical, memorable & seamless online buying experience every time our customers come to our website or App as part of their own amazing and unique parenting journeys.
Through continued growth (both UK & Internationally), and our continued passion for parenting and delivering on Our Purpose, we are recruiting an Online Trading Manager to join this forward thinking, innovative Digital Department within Mamas & Papas.
This exciting and key opportunity is responsible for maximising online sales, conversion and profit across mamasandpapas.com/ie , App and other international websites in offering effective and seamless execution of our retail trade calendar, ensuring that the online buying proposition is commercial, customer focused, and merchandised to best in class.
Key elements of this Online Trading Manager being;
- Own and drive core KPIs, communicating success and challenges to the wider business whilst taking action to improve performance (CVR, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.)
- Accountable for and supportive of the rest of the business in driving targeting YoY sales and profit growth.
- Responsible for managing on-site product availability and lifecycle, working closely with buying & merchandise to maximise performance.
- Monitor the ecommerce landscape and online competitors, identifying category trends and online growth opportunities.
- Evaluate, plan and optimise online merchandising around marketing campaigns, promotional activity, seasonality and changing external factors to maximize sales and profitability.
- Using analytics and our in-house reporting tool to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy.
- Ensuring the websites are kept up to date with; correct offers, correct gift offers, update banners, new in products/brands, regularly update category pages to drive continued sales growth
- Drive commercial performance of the Mamas & Papas app.
- Support and drive international sales through partner websites,
- Inspire, develop and manage a small team within online trade & content.
To Apply,
Do you come from an Ecommerce Trading or Merchandise background, with a proven track record of creatively and proactively growing online sales and profitability through key online trade strategies? Do you put the customer first in your decision making processes? Would you like to work for a business where the work and action you make offers incredible insight and support to an amazing community of new and expectant parents? A role and working environment where you can really make a difference. Then if so, simply take those amazing first steps and APPLY.
Vacancy is active and open till filled, so closing date may end up being sooner. Therefore, don’t hesitate to apply today, so you don’t miss out.
Benefits
We\’re a business that cares. Here\’s just some of our benefits on offer;
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
- Oh, and a great bunch of people to work with too.
We also operate at Head Office:
- Hybrid flexi working of 3 days in the office.
- Flexi-time schemes based around core working hours whether in the office, or working from home
- Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.
(NB*: All benefits subject to individual schemes criteria & terms)
Mamas & Papas (Head Office)
Colne Bridge Road,
Huddersfield,
West Yorkshire
HD5 0RH
Our Digital / Ecommerce team are the heart & soul of our incredible mamasandpapas.com site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services.
Our Digital Team’s focus is to make sure that whether buying that first pram, baby changing table, cot, or even just picking up a cute little baby grow, whatever it may be, a magical, memorable & seamless online buying experience every time our customers come to our website or App as part of their own amazing and unique parenting journeys.
Through continued growth (both UK & Internationally), and our continued passion for parenting and delivering on Our Purpose, we are recruiting an Online Trading Manager to join this forward thinking, innovative Digital Department within Mamas & Papas.
This exciting and key opportunity is responsible for maximising online sales, conversion and profit across mamasandpapas.com/ie , App and other international websites in offering effective and seamless execution of our retail trade calendar, ensuring that the online buying proposition is commercial, customer focused, and merchandised to best in class.
Key elements of this Online Trading Manager being;
- Own and drive core KPIs, communicating success and challenges to the wider business whilst taking action to improve performance (CVR, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.)
- Accountable for and supportive of the rest of the business in driving targeting YoY sales and profit growth.
- Responsible for managing on-site product availability and lifecycle, working closely with buying & merchandise to maximise performance.
- Monitor the ecommerce landscape and online competitors, identifying category trends and online growth opportunities.
- Evaluate, plan and optimise online merchandising around marketing campaigns, promotional activity, seasonality and changing external factors to maximize sales and profitability.
- Using analytics and our in-house reporting tool to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy.
- Ensuring the websites are kept up to date with; correct offers, correct gift offers, update banners, new in products/brands, regularly update category pages to drive continued sales growth
- Drive commercial performance of the Mamas & Papas app.
- Support and drive international sales through partner websites,
- Inspire, develop and manage a small team within online trade & content.
To Apply,
Do you come from an Ecommerce Trading or Merchandise background, with a proven track record of creatively and proactively growing online sales and profitability through key online trade strategies? Do you put the customer first in your decision making processes? Would you like to work for a business where the work and action you make offers incredible insight and support to an amazing community of new and expectant parents? A role and working environment where you can really make a difference. Then if so, simply take those amazing first steps and APPLY.
Vacancy is active and open till filled, so closing date may end up being sooner. Therefore, don’t hesitate to apply today, so you don’t miss out.
We\’re a business that cares. Here\’s just some of our benefits on offer;
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
- Oh, and a great bunch of people to work with too.
We also operate at Head Office:
- Hybrid flexi working of 3 days in the office.
- Flexi-time schemes based around core working hours whether in the office, or working from home
- Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.
(NB*: All benefits subject to individual schemes criteria & terms)
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Retail
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Online Trading Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trading Manager
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and their online presence. Understanding their offerings will help you demonstrate your knowledge during interviews and show how you can contribute to enhancing their online trading strategies.
✨Tip Number 2
Stay updated on the latest trends in eCommerce and online merchandising. Being able to discuss current market trends and competitor strategies will position you as a knowledgeable candidate who can drive sales and profitability.
✨Tip Number 3
Network with professionals in the eCommerce field, especially those with experience in online trading or merchandising. Engaging with industry peers can provide valuable insights and potentially lead to referrals that enhance your application.
✨Tip Number 4
Prepare to discuss specific KPIs relevant to the role, such as conversion rates and average order value. Showing that you understand these metrics and how to improve them will demonstrate your readiness for the Online Trading Manager position.
We think you need these skills to ace Online Trading Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce trading or merchandise. Focus on achievements that demonstrate your ability to drive online sales and profitability, as these are key aspects of the Online Trading Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ecommerce and how you can contribute to Mamas & Papas' mission. Mention specific strategies you've used in the past to improve online sales and customer experience.
Highlight Key Performance Indicators (KPIs): When detailing your previous roles, include specific KPIs you have managed, such as conversion rates, average order value, and traffic metrics. This will show your understanding of the metrics that matter in this position.
Showcase Your Analytical Skills: Emphasise your experience with analytics tools and reporting. Discuss how you've used data to inform decisions and optimise online merchandising, as this is crucial for the role at Mamas & Papas.
How to prepare for a job interview at Mamas & Papas
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role, such as conversion rates, bounce rates, and average order value. Be prepared to discuss how you've successfully driven these metrics in your previous roles.
✨Showcase Your E-commerce Knowledge
Demonstrate your understanding of the e-commerce landscape, including current trends and competitor analysis. Bring examples of how you've identified growth opportunities in past positions.
✨Customer-Centric Approach
Emphasise your commitment to putting the customer first in all decision-making processes. Share specific instances where you’ve improved the customer journey or enhanced user experience on an online platform.
✨Team Leadership Experience
If applicable, highlight your experience in managing and developing teams. Discuss your leadership style and how you inspire others to achieve sales and performance goals.
