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- Tasks: Lead a passionate team to create magical moments for new parents in-store.
- Company: Join Mamas & Papas, the UK's largest baby products retailer with a community focus.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Make a real difference in the lives of families while developing your leadership skills.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Be part of an award-winning team committed to inclusivity and sustainability.
The predicted salary is between 30000 - 40000 £ per year.
Mamas & Papas are now the UK's largest own-brand baby products specialist retailer. For the last 40 years we've dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We're that warm arm of reassurance, that friendly face to offer incredible insight, product knowledge and trust.
Our Concession Store Managers are our ambassadors of these magical moments, and the heart of our award-winning retail business and mini site partnership with NEXT. Due to continued growth we are now looking to recruit a Concession Store Manager for our beautiful Ipswich Concession Store, based within the NEXT Store.
As our new Concession Store Manager you will lead and inspire your Mamas & Papas store team (c3 supervisors, c5 sales assistants) in delivering the very best customer experience. You will create and utilise commercial sales reports, local marketing knowledge to drive footfall and brand awareness. Utilise current and future trends to make effective commercial decisions to achieve and exceed sales targets, driving ATV and KPIs for your store, embodying our brand values.
To apply: Do you come from a Retail Store, Assistant or Deputy Store Manager background, where you truly put the customer first in everything you do? Inspiring and developing your teams to go that extra mile for your customers and instore experience. Do you want to take ownership of your own store, your own team, having the creative autonomy to really make a difference? Then if so, it would be great to hear from you so APPLY NOW.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a business that cares, so here’s just some of our benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy and Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family and friends from our shops and online.
- Ongoing offers and discounts across a variety of external organisations, from holidays, travel, restaurants, gifts and services to many more worthy discounts through our Benefits Hub.
- Subsidised health and critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF and Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care and Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope.
We’re Award Winning!!
FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For" WINNERS: 2023 Retail Week - "Best Retailer" under £250m WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Location: Ipswich (Mamas & Papas at NEXT), 1-3 Beardmore Park, Martlesham Heath, Martlesham, Ipswich, IP5 3RX.
Locations
Concession Store Manager in Ipswich, Suffolk employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager in Ipswich, Suffolk
✨Tip Number 1
Get to know the company inside out! Research Mamas & Papas and their values, especially how they connect with new parents. This will help you tailor your approach and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. Plus, it shows you're proactive!
✨Tip Number 3
Prepare for the interview by thinking about how you can embody the brand values. Be ready to share examples of how you've inspired teams or created memorable customer experiences in your previous roles. Make it personal!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mamas & Papas family. Good luck!
We think you need these skills to ace Concession Store Manager in Ipswich, Suffolk
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your passion for providing an incredible customer experience shine through. Share specific examples of how you've gone the extra mile for customers in your previous roles. We want to see that you truly understand what it means to put the customer first!
Highlight Your Leadership Skills: As a Concession Store Manager, you'll be leading a team, so make sure to highlight your leadership experience. Talk about how you've inspired and developed your teams in the past. We love to see candidates who can motivate others and create a positive work environment!
Be Creative with Your Application: Don’t be afraid to show your creative side! Think about how you can make your application stand out. Whether it's through a unique format or engaging language, we appreciate candidates who think outside the box and bring fresh ideas to the table.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our amazing company culture there!
How to prepare for a job interview at Mamas & Papas
✨Know Your Customer
Before the interview, dive deep into understanding Mamas & Papas' customer base. Familiarise yourself with their values and how they cater to new and expectant parents. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you motivated your team to go the extra mile for customers.
✨Be Ready with Commercial Insights
Brush up on your knowledge of commercial sales reports and local marketing strategies. Be prepared to discuss how you would use this information to drive footfall and brand awareness in the store. Showing that you can make data-driven decisions will impress the interviewers.
✨Embody the Brand Values
Mamas & Papas pride themselves on their brand values. Reflect on what these values mean to you and how you can embody them in your role. During the interview, share personal anecdotes that illustrate your commitment to customer service and community engagement.