Concession Deputy Store Manager
Concession Deputy Store Manager

Concession Deputy Store Manager

Stone +1 Full-Time 24000 - 36000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Lead a team to create magical customer experiences and achieve store goals.
  • Company: Join Mamas & Papas, the UK's top baby and nursery retailer with a strong brand presence.
  • Benefits: Enjoy job security, freedom in your role, and opportunities for personal development.
  • Why this job: Be part of a growing brand that values inclusivity and customer satisfaction.
  • Qualifications: Experience as a Supervisor, Deputy, or Assistant Manager is essential.
  • Other info: This role is based in Bluewater within M&S, offering a vibrant work environment.

The predicted salary is between 24000 - 36000 £ per year.

Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map. Not often do roles pop up for a retailer actually opening new sites in the current market, where you can develop a store & team with freedom & job security. Well here’s one for you.

At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores. We’re therefore looking to recruit a Concession Deputy Store Manager for one of our Mamas & Papas concession stores in Bluewater within M&S.

As a Deputy Manager for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day to day running of the store, store experience and achieving store KPIs. Additionally, managing a team of amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.

If you are interested, don’t hesitate… apply now for a member of the recruitment team to give you a call to help bring this opportunity to life. APPLY NOW, don’t miss out.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Locations

Stone Kent

Concession Deputy Store Manager employer: Mamas & Papas

At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer satisfaction and employee development. Located in the bustling Bluewater shopping centre, our concession store provides a unique opportunity to be part of a growing brand where you can make a real impact, enjoy job security, and benefit from ongoing training and career progression. Join us to not only create magical moments for our customers but also to thrive in an inclusive environment that celebrates diversity and empowers every team member.
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Contact Detail:

Mamas & Papas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concession Deputy Store Manager

✨Tip Number 1

Familiarise yourself with Mamas & Papas' brand values and customer service philosophy. Understanding what makes them unique will help you align your approach during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Mamas & Papas is looking for someone who can inspire their team, so be ready to discuss your management style.

✨Tip Number 3

Research the latest trends in baby and nursery products. Being knowledgeable about the industry will not only impress the interviewers but also show that you're passionate about the products you'll be selling.

✨Tip Number 4

Prepare thoughtful questions about the store's goals and challenges. This demonstrates your proactive attitude and genuine interest in contributing to the success of the concession store.

We think you need these skills to ace Concession Deputy Store Manager

Leadership Skills
Team Management
Customer Service Excellence
Sales Performance Analysis
Motivational Skills
Communication Skills
Problem-Solving Skills
Inventory Management
Visual Merchandising
Time Management
Conflict Resolution
Adaptability
Training and Development
KPI Achievement

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Concession Deputy Store Manager position. Tailor your application to highlight how your experience aligns with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Emphasise any previous roles where you led a team, achieved KPIs, or enhanced customer experiences.

Write a Personalised Cover Letter: In your cover letter, express your passion for the brand and the role. Mention specific examples of how you've motivated teams or improved store performance in the past, showcasing your proactive approach.

Highlight Your Leadership Skills: Make sure to emphasise your leadership qualities in both your CV and cover letter. Discuss how you inspire and develop team members, as this is crucial for the Deputy Store Manager role.

How to prepare for a job interview at Mamas & Papas

✨Show Your Passion for Customer Experience

As a Concession Deputy Store Manager, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've enhanced customer experiences in previous roles and demonstrate your enthusiasm for putting customers first.

✨Highlight Your Leadership Skills

You'll be managing a team of Supervisors and Sales Assistants, so it's crucial to showcase your leadership abilities. Discuss your experience in motivating and developing teams, and provide specific instances where you led by example to achieve store goals.

✨Emphasise Your Proactive Approach

Mamas & Papas values individuals who can think outside the box. Prepare to discuss times when you've taken initiative to improve store performance or customer satisfaction, and how your proactive mindset can contribute to the store's success.

✨Understand the Brand and Its Values

Familiarise yourself with Mamas & Papas' brand ethos and commitment to inclusivity. During the interview, express your alignment with these values and how you can contribute to fostering a diverse and welcoming environment in the store.

Concession Deputy Store Manager
Mamas & Papas
M
  • Concession Deputy Store Manager

    Stone +1
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-13

  • M

    Mamas & Papas

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