At a Glance
- Tasks: Deliver excellent customer service and maintain store presentation while working with a fun team.
- Company: Join the vibrant Coco di Mama family, known for delicious food and great team spirit.
- Benefits: Earn £12.25 per hour, enjoy free meals, paid breaks, and access to discounts.
- Other info: Flexible role across central London stores with a diverse and inclusive team.
- Why this job: Be part of an exciting environment with amazing growth opportunities and in-house training.
- Qualifications: Positive attitude, strong work ethic, and excellent communication skills are essential.
The predicted salary is between 12 - 16 £ per hour.
Delicious pasta, beautiful coffee and unbeatable team spirit! Coco di Mama is looking for a Team Member to join our wonderful team! Starting rate is £12.25 guaranteed per hour!
If you are interested, we are looking to train some individuals to become Hot Chef, Baristas and Supervisors as well! Full training provided and higher pay rate when promoted.
Our great Team Members have excellent food, communication and organisation skills. They possess an ability to work well as part of the team and have a flexible approach to the job. They are driven by a positive approach and always put the customer first.
Please note that this role isn’t tied to a specific site, and you could be requested to work in any of our central London stores.
What’s in it for you?
- Free staff meals
- Paid breaks
- Wage Stream: Access your wages before pay day
- Amazing growth opportunities and in-house development
- 50% off restaurants: Ask Italian, Zizzi and Coco di Mama (even when you’re not on shift)
- WeCare: Access to 24/7 GP appointments, counselling, and much more!
- Shoes 4 Crews: free shoes delivered within 2 weeks
- WrkIt: discounts on shopping, cinema’s and more!
- A bunch of great people to enjoy your day with!
The Team Member role is one of the most important positions at Coco di Mama! The main duties include:
- Ensuring you deliver excellent customer service
- Maintaining presentation in store
- Consistently meeting our excellent food production standards
- Adhering to our high health and safety standards
- Work together with your team to be part of a fun, productive and exciting work environment
The person we’re looking for to join our family will be:
- Upbeat and positive - even on those tough days understand that you set the tone on your station
- A role model - be the example that everyone in the shop looks at to understand how to operate
- Have an amazing work ethic - be prepared to work hard and go the extra mile
- Passionate for results - always aims to be the best they can be, demonstrating this through pride in their work
- Highly organised - able to organise themselves consistently
- A clear communicator - ensures excellent communication to the team
- Confidence - Once trained has the confidence to take the initiative throughout their shift
At Coco, we believe that a diverse and inclusive team is essential to building great relationships and connections and, ultimately, a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you!
Team Member employer: Mama Limited
Coco di Mama is an exceptional employer that fosters a vibrant and inclusive work culture, where Team Members are not only valued but also provided with extensive training and growth opportunities. With competitive pay starting at £12.25 per hour, free staff meals, and access to various employee benefits such as 50% off dining at partner restaurants and 24/7 GP appointments, working in our central London stores means being part of a supportive team that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Coco di Mama's social media and website. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since customer service is key, think of examples where you've gone above and beyond for customers or worked well in a team. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart and presentable shows you care about the role. Plus, it sets a positive tone for your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks we offer!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through! We want to see that you’re excited about joining our team and making a positive impact.
Be Yourself:Don’t be afraid to show your personality in your application. We’re looking for upbeat and positive individuals, so let us know what makes you unique and how you can contribute to our fun team spirit!
Highlight Relevant Skills:Make sure to mention any experience or skills that relate to the role, like teamwork, communication, or organisation. We love seeing how you can bring your strengths to our team at Coco di Mama!
Apply Through Our Website:For the best chance of joining our wonderful team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Mama Limited
✨Show Your Passion for Customer Service
Coco di Mama is all about delivering excellent customer service, so make sure to highlight your previous experiences where you went above and beyond for customers. Share specific examples that demonstrate your commitment to creating a positive experience.
✨Emphasise Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in the past. Think of instances where you supported your colleagues or contributed to a fun and productive environment.
✨Demonstrate Your Organisation Skills
Being highly organised is key for a Team Member. Bring up situations where you managed multiple tasks effectively or maintained high standards in a busy environment. This will show that you can handle the fast-paced nature of the job.
✨Be Upbeat and Positive
Coco di Mama values a positive attitude, so let your enthusiasm shine through during the interview. Practice answering questions with a smile and maintain an upbeat tone, even when discussing challenges you've faced.
