At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer service and operational excellence.
- Company: Join the fun-loving Coco di Mama family, where pasta and coffee meet team spirit!
- Benefits: Earn £13.75/hour, enjoy free meals, paid breaks, and amazing discounts.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Must have a positive attitude, strong communication skills, and a passion for teamwork.
- Other info: Access to 24/7 GP appointments and fantastic growth opportunities await you!
The predicted salary is between 13 - 16 £ per hour.
Delicious pasta, beautiful coffee and unbeatable team spirit! Coco di Mama is looking for a supervisor to join our wonderful team. Earning from £13.75 per hour, our amazing Supervisors have excellent leadership, communication and organisational skills. They possess an ability to work well as part of the team and have a flexible approach to the job. They are driven by a positive approach and always put the customer first.
What’s in it for you?
- Free staff meals
- Paid breaks
- Wage Stream: Access your wages before pay day
- Amazing growth opportunities and in-house development
- 50% off restaurants: Ask Italian, Zizzi and Coco di Mama (even when you're not on shift)
- WeCare: Access to 24/7 GP appointments, counselling, and much more!
- Shoes 4 Crews: free shoes delivered within 2 weeks
- WrkIt: discounts on shopping, cinemas and more!
- A bunch of great people to enjoy your day with!
Must have
- Can Do attitude - even on those tough days understand that you set the tone in your site.
- Individual - be the example that everyone in the shop looks at.
- Approachable - treat your colleagues with kindness and respect, ensuring good communication is a top priority!
- Prepared to work hard and go the extra mile
- Passionate for results - always aims to be the best they can be, demonstrating this through pride in their work
- Highly organised - able to organise themselves consistently
- Confident - Once trained has the confidence to take the initiative throughout their shift
- A Leader - comfortable taking responsibility and confidently leads the team through peak trading times
Responsibilities
- Actively creating an environment that customers and their team enjoy.
- Understanding and can demonstrate the Coco service standards both personally and through their team.
- Completing all key aspects of the shop operational system such as ordering, stock takes, cash control and payroll.
- Always having the customer as their personal and team’s number 1 priority
- Ensuring the highest standards within their shop are maintained
- Providing advice and coaching to the shop team ensuring relevant and appropriate development is provided at all times.
- Engaging with their team and is aware of and develops team happiness and shop atmosphere through a variety of activities.
At Coco, we believe that a diverse and inclusive team is essential to building great relationships and connections and, ultimately, a better business. If you're passionate, want to make a positive impact and share our values, we would love to hear from you!
Supervisor employer: Mama Limited
Contact Detail:
Mama Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coco di Mama's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your 'Can Do' attitude.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to engage with your interviewer. Ask questions about the team and how they maintain that unbeatable spirit. This shows you're approachable and keen to connect.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Coco di Mama family. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a positive impact at Coco di Mama.
Highlight Your Skills: Make sure to showcase your leadership, communication, and organisational skills in your application. We’re looking for someone who can lead by example and create a fantastic atmosphere for both customers and colleagues.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value individuality and want to know what makes you unique and how you can contribute to our team spirit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mama Limited
✨Show Your Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you successfully led a team or handled a challenging situation. Be ready to share how you motivated your colleagues and maintained a positive atmosphere.
✨Emphasise Customer Focus
Coco di Mama puts customers first, so make sure to highlight your customer service skills. Prepare to discuss how you've gone the extra mile for customers in previous roles and how you plan to create an enjoyable environment for both customers and your team.
✨Demonstrate Organisational Skills
Being highly organised is key for this role. Bring up specific instances where you managed multiple tasks effectively, such as stock control or payroll. Show that you can keep everything running smoothly, even during peak times.
✨Be Approachable and Positive
Coco values a positive attitude and good communication. During the interview, be friendly and approachable. Share how you foster good relationships with your colleagues and how you handle tough days while keeping the team's morale high.