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- Tasks: Lead a vibrant team, ensuring top-notch service and a fantastic atmosphere for customers.
- Company: Coco di Mama, where delicious pasta meets unbeatable team spirit.
- Benefits: Earn £13.75 per hour, enjoy free meals, paid breaks, and amazing discounts.
- Why this job: Join a fun team, make a positive impact, and grow your career in hospitality.
- Qualifications: Strong leadership, communication skills, and a can-do attitude are essential.
- Other info: Access to 24/7 GP appointments and fantastic growth opportunities await you!
The predicted salary is between 13 - 16 £ per hour.
Delicious pasta, beautiful coffee and unbeatable team spirit! Coco di Mama is looking for a supervisor to join our wonderful team. Earning from £13.75 per hour, our amazing Supervisors have excellent leadership, communication and organisational skills. They possess an ability to work well as part of the team and have a flexible approach to the job. They are driven by a positive approach and always put the customer first.
What's in it for you?
- Free staff meals
- Paid breaks
- Wage Stream: Access your wages before pay day
- Amazing growth opportunities and in-house development
- 50% off restaurants: Ask Italian, Zizzi and Coco di Mama (even when you're not on shift)
- WeCare: Access to 24/7 GP appointments, counselling, and much more!
- Shoes 4 Crews: free shoes delivered within 2 weeks
- WrkIt: discounts on shopping, cinemas and more!
- A bunch of great people to enjoy your day with!
Must have
- Can Do attitude - even on those tough days understand that you set the tone in your site.
- Individual - be the example that everyone in the shop looks at.
- Approachable - treat your colleagues with kindness and respect, ensuring good communication is a top priority!
- Prepared to work hard and go the extra mile
- Passionate for results - always aims to be the best they can be, demonstrating this through pride in their work
- Highly organised - able to organise themselves consistently
- Confident - Once trained has the confidence to take the initiative throughout their shift
- A Leader - comfortable taking responsibility and confidently leads the team through peak trading times
Responsibilities
- Actively creating an environment that customers and their team enjoy.
- Understanding and can demonstrate the Coco service standards both personally and through their team.
- Completing all key aspects of the shop operational system such as ordering, stock takes, cash control and payroll.
- Always having the customer as their personal and team's number 1 priority
- Ensuring the highest standards within their shop are maintained
- Providing advice and coaching to the shop team ensuring relevant and appropriate development is provided at all times.
- Engaging with their team and is aware of and develops team happiness and shop atmosphere through a variety of activities.
At Coco, we believe that a diverse and inclusive team is essential to building great relationships and connections and, ultimately, a better business. If you're passionate, want to make a positive impact and share our values, we would love to hear from you!
Supervisor in London employer: Mama Limited
Contact Detail:
Mama Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Coco di Mama's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability as a supervisor.
✨Tip Number 3
Show off your customer-first attitude! Prepare to discuss how you've gone above and beyond for customers in previous roles. This will highlight your commitment to creating a positive environment, which is key at Coco di Mama.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the amazing team at Coco di Mama!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a team and providing excellent customer service. Share any relevant experiences that highlight your passion for the hospitality industry.
Be Yourself: We’re looking for individuals who can bring their unique personality to our team. Don’t be afraid to show your character in your application. Use a friendly tone and let us know what makes you stand out as a leader and a team player!
Highlight Your Skills: Make sure to emphasise your leadership, communication, and organisational skills in your application. We want to know how you’ve used these skills in past roles and how they’ll help you thrive at Coco di Mama. Be specific and give examples!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Mama Limited
✨Show Your Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you successfully led a team or resolved conflicts. Be ready to share how you set the tone for your team and how you motivate others.
✨Emphasise Customer Focus
Coco di Mama prioritises customer satisfaction, so be prepared to discuss how you've put customers first in previous roles. Share specific instances where you went the extra mile to ensure a great experience for customers, as this will show you're aligned with their values.
✨Demonstrate Organisational Skills
Being highly organised is key for this role. Come prepared with examples of how you've managed multiple tasks effectively in a busy environment. You might want to mention any systems or tools you use to stay organised, as this will highlight your ability to handle the operational aspects of the job.
✨Be Approachable and Positive
Coco di Mama values a positive team spirit, so make sure to convey your approachable nature during the interview. Smile, maintain eye contact, and engage with your interviewer. Share how you foster a supportive atmosphere among colleagues, as this will reflect your fit within their team culture.